Loren Hall Email and Phone Number

Consult with salon owners to find opportunities to develop and grow their business from a retail and service perspective. This is achieved in many facets; by implementing strategic training plans for staff, creating incentives, producing and executing policies around the client experience and using my expertise in communication to help them express their brand story through all sorts of media.   Key Responsibilities:o   Motivate, manage and develop salon owners and their employees.o   Achieve the sales targets and qualitative and quantitative objectives set.o   Consult and develop the staff members, according to the needs and business challenges.o   Create staff incentives to stimulate sales.o   Ensure sell out focus through education, consultation and client experience.o   Identify opportunities and win new customers in accordance with the objectives set by the brand.o   Maximise the In Salon Market Share by implementing all product categories and ensuring that a maximum number of different recommendations are made with regard to the potential of the salon.o   Ensure effective educational partnerships.o   Conduct regular development business reviews with customers to track the achievement of sales targets and identify possible development activities.

Kerastase is a diagnostic brand that focuses on all things luxury. My was my role to train staff on how to present a thorough consultation, educating, recommending and creating an unforgettable experience for their clients to ensure loyalty and profitability. Key Responsibilities:o  Motivate, manage and develop salon owners and their employees through training of staff.o  Achieve the sales targets and qualitative and quantitative objectives set.o  Guarantee the luxury brand image and high quality customer service is expressed through all stages of the client journey.o  Consult and develop the staff based on their training needs.o  Create staff challenges to stimulate sales. o  Ensure sell out focus through education of clients during consultation and client journey.o  Maximise the In Salon Market Share by implementing all product categories and ensuring that a maximum number of different recommendations are made with regard to the potential of the salon.o  Ensure an effective educational partnership (recruit customers for training, attending events, etc). o  Conduct regular development business reviews with customers to track the achievement of sales targets and identify possible developmentactivities.o  Manage reporting, trend accuracy and data collection requirements

Care-take vacant sales territories and assisted with PR teams in launch strategies Key Responsibilities:o  Achieve the sales targets via remote servicingo  Build rapport and trust with business owners without face to face contacto  Implement and sell promotional animations to 80% of clienteleo  Data entry o  Reporting to National Sales Managero  Completion of PBAs for all salonso  Create assistance with PR launch strategies