Loren Libby Email and Phone Number

Responsible for answering 100-150 calls per day on a multi-line phone systemEffectively and efficiently service all members and providers from over 100 employers with varying benefit plansManage numerous different computer programs while on telephone calls Problem solve efficiently to meet daily and monthly goals Complete detailed documentation and reports regarding all calls throughout the day

Responsible for coordinating, scheduling, and managing all aspects of major fundraising eventResponsible for tracking inventory on a weekly basis using MS Excel spreadsheetsAnalyzing previous inventory trends to project weekly sales for fundraiserUsing inventory trend data to place inventory orders with suppliers and vendors on a weekly basisCreated and implemented a functional marketing plan for fundraising program and presented to the executive committeeWorking directly with suppliers and vendors to negotiate pricing and delivery expectations Managed reporting of weekly and monthly sales; report out to executive committee

Maintaining positive client relationshipsAnswering phone calls from current and future clientsMaking cold calls to schedule appointmentsMaintaining schedules for two insurance representativesFiling applications and paperwork for clientsWorking events and networking with members of the community