Complete all the legal paperwork involved in a vehicle transaction. In addition, the F&I manager arranges financing for all customers. Offer such automotive aftermarket products as extended service contracts, anti-theft and other devices designed to protect the customer’s investment in the vehicle.

Directed operations for mobile department grossing $2.6 million annually. Analyzed daily production reports for sales, markdowns/mark ups, lost and stolen items, and payroll. Recruited, trained, motivated and supervised 12 employees. Communicated with buyers on purchases and returned items. Monitored sales floor activity; displayed merchandise, evaluated compliance logs, and assisted managers with associate issues. Recognized for ability to develop and maintain quality customer relationships.

Directed and developed staff of Sales Associates. Facilitated corporate strategies and employees to achieve company objectives in the areas of sales management, store development, and store support. Ensured desired company results in the areas of customer services, profitability, training, and merchandising. Monitored daily sales and customer service performance. Set aggressive yet realistic goals to ensure success

Charged with increasing sales in major accounts while also expanding local customer base. Focus on selling solutions to fit customers’ unique needs; flexibly adapt sales tactics and presentations to match individual sales cycle, chain of command, decision-making process and need for relationship building. Target a broad market, meeting customer demand.