Outbound Sales Representative
CurrentWe're not exaggerating when we say quality drives how we choose products. We love installing floors that will be part of your home and lives, and we take that responsibility seriously. For more than 60 years in millions of homes we've installed quality, name-brand floors that lasts for decades. Make outbound customer calls to promote and sell a product or service.•Create, maintain and update database of customers with complete information and emails.•Consolidate existing customer base while building new customer base.•Record outbound call history and customers response in detail.•Ensure customer follow-up all the time.•Send or email product literature, brochures, catalogs and other campaign material. •Monitor competitors’ products or services and create selling strategies for own products or services.•Handle customer needs and requirements.•Respond to customer inquiries and resolve.•Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments.•Assist and support sales, marketing or other departments in handling customer requests and needs.