Lorena Bui Email & Phone Number

Sydney, New South Wales, Australia

• Key Responsibilities
• Participating in scrum ceremonies for agile based projects; daily stand up, grooming backlogs, showcases and retrospective meetings with full project team
• Created summary reports and end of project phase reports for clients for waterfall centred projects; ranged from daily reports to test summary reports
• Performed detailed testing in SIT, UAT, PVT during project phases. Also performed regression testing on main and branch environments for risk assessments on existing BAU systems
• Creation and execution of test cases in the clients’ preferred testing tool. Responsible for ensuring test cases were valid and organised according to their related releases; any outdated/invalid test cases were.
• Involved with defect triage meetings for risk assessment and prioritisation with team members and developers

Sydney, New South Wales, Australia

• Key Responsibilities
• Reviewed requirements and design documents to derive, and record, test cases for both mobile devices and desktop browser. Tasked to keep updating/remove any outdated requirements
• Provided end of day test reports for direct manager, external management and other project team members
• Performed UAT testing and compatibility testing between browsers and mobile devicesNotable Achievements
• Delivered the new rebranded retail websites in the Retail Searchable Centre project using the Sitecore platform for public customers
• Delivered the new internal Lendlease website and their sub microsites with the company’s new rebranding

Sydney - Australia

• Promoted in June 2011 due to success in IS Service Delivery position and in search of new challenges
• Involved in the National Point of Sales (POS) roll out project, implementing better solutions for retail and revenue reporting
• Communicating with stakeholders gathering client specific requirements and tailoring the POS register to their needs.
• Hardware implementation – building the workstations from ‘out of the box’ state.
• Data Entry & Maintenance – Including monitoring and adjusting data changes; scheduled or ad hoc request
• Facilitate System Change Management Processes – continuously updating current processes and contributing knowledge for better procedures

Sydney - Australia

• Supporting the business on an international scale (Australia and NZ)
• Providing prompt, efficient and professional service
• Investigate and resolve support-related issues on a day to day basis. Issues range from individual end users to companywide
• Maintaining and monitoring Compass Group IT Applications
• Updating knowledge base to improve service efficiency