Arrange FCL/LCL bookings from worldwide locations.Daily communication with: agents, shipping lines, co-loader and customers.Preparation of accurate customs clearance paperwork in accordance with customer requirements.Manage FCL/LCL deliveries as per customer requirements.Track and update shipments status to customers.Keep customers fully informed of anything which may cause delay to a shipment.Open files and ensure that all information is updated correctly into the system.Invoicing in line with the client`s quotation.Cost checking and approve suppliers´ invoices.

Covering the import aspects of Ocean and Airfreight.Ensure all shipments are cleared,delivered and released in a timely manner.Supply chain data and logistics information as required.Ensure customer and agent requirements are met and takes corrective actions in case of deviations.Confirm all purchase cost and sale price are correct and in line with relevant quotations.Manage big customers and accounts.Daily communication with shippers , airlines and foreign partners.KPI´S monitoring.

Manage a team.Making sure team members are always looking professional, cash handling and till issuing, managing the queue and speed of service.Elaboration of the rota and stock control.Daily reports to the general managers.Closing the shop and tills.