Lorena Chivu
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Lorena Chivu Email & Phone Number

Technical Support L1 @ MetalSoft at MetalSoft
Location: Bucharest, Romania, Romania 2 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
MetalSoft
Role
Technical Support L1 @ MetalSoft
Location
Bucharest, Romania, Romania
Company size
10 employees

Who is Lorena Chivu? Overview

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Quick answer

Lorena Chivu is listed as Technical Support L1 @ MetalSoft at MetalSoft, a company with 10 employees, based in Bucharest, Romania, Romania. AeroLeads shows a matched LinkedIn profile for Lorena Chivu.

Lorena Chivu previously worked as Technical Support L1 at Metalsoft and Technical Support L1 at Bigstep. Lorena Chivu holds Bachelor'S Degree, Computer Science from Universitatea Petrol-Gaze Din Ploiești.

Company email context

Email format at MetalSoft

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MetalSoft

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Profile bio

About Lorena Chivu

Lorena Chivu is a Technical Support L1 @ MetalSoft at MetalSoft. They is proficient in English.

Current workplace

Lorena Chivu's current company

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MetalSoft
Metalsoft
Technical Support L1 @ MetalSoft
chicago, illinois, united states
Website
metalsoft.io
Employees
10
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2 roles

Lorena Chivu work experience

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Technical Support L1

Current
Metalsoft

Bucharest, Romania

  • Provide support for the issues that customers report to the technical support department via Zendesk;
  • Analyze logs and solve errors that may occur on the Linux-based servers;
  • Monitor servers using the Nagois monitoring tool;
  • Troubleshoot website and e-mail problems using cPanel and WHM;
  • Assist the inventory department in recording servers and their components in Netbox;
  • Working on-call shifts.
Feb 2022 - Present

Technical Support L1

Bigstep

Bucharest, Romania

  • Provided technical assistance to customers based on a SLA;
  • Created and edited procedures and good practices in Confluence;
  • Offered solutions for different errors in Outlook;
  • Escalated tickets to L2 support when outside of the scope of L1 support;
  • Knowledge of website hosting and domain name registration;
  • Worked on-call shifts.
Apr 2021 - Feb 2022
Team & coworkers

Colleagues at MetalSoft

Other employees you can reach at metalsoft.io. View company contacts for 10 employees →

SS Stoyan Stoyanov Stoyan Stoyanov Colleague at MetalsoftSan Diego, California, United States, United States View → GC George Cristian Chiș George Cristian Chiș Colleague at MetalsoftBihor, Romania, Romania View → AD Alexa Daramus Alexa Daramus Colleague at MetalsoftBucharest, Romania, Romania View → MB Marius Boeru Marius Boeru Colleague at MetalsoftBucharest, Bucharest, Romania, Romania View → AA Antonescu Andrei - Alexandru Antonescu Andrei - Alexandru Colleague at MetalsoftBucharest, Bucharest, Romania, Romania View →
2 education records

Lorena Chivu education

High School Diploma, Contracting And Procurement

Colegiul Economic "Virgil Madgearu" Ploiești
FAQ

Frequently asked questions about Lorena Chivu

Quick answers generated from the profile data available on this page.

What company does Lorena Chivu work for?

Lorena Chivu works for MetalSoft.

What is Lorena Chivu's role at MetalSoft?

Lorena Chivu is listed as Technical Support L1 @ MetalSoft at MetalSoft.

Where is Lorena Chivu based?

Lorena Chivu is based in Bucharest, Romania, Romania while working with MetalSoft.

What companies has Lorena Chivu worked for?

Lorena Chivu has worked for Metalsoft and Bigstep.

Who are Lorena Chivu's colleagues at MetalSoft?

Lorena Chivu's colleagues at MetalSoft include Stoyan Stoyanov, George Cristian Chiș, Alexa Daramus, Marius Boeru, and Antonescu Andrei - Alexandru.

How can I contact Lorena Chivu?

You can use AeroLeads to view verified contact signals for Lorena Chivu at MetalSoft, including work email, phone, and LinkedIn data when available.

What schools did Lorena Chivu attend?

Lorena Chivu holds Bachelor'S Degree, Computer Science from Universitatea Petrol-Gaze Din Ploiești.

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