Trilingual (Portuguese, English, and Spanish) professional with 18+ years of Hospitality, Account Management, and Administrative experience creating exceptional corporate travel and hospitality packages for private individuals and organizations while generating the highest levels of client satisfaction and loyalty. Expertise working with different reservation systems and managing relationships with cruise lines, airlines, hotels, and other travel service providers. Excellent research, negotiation, account management, communication, creativity, and interpersonal skills. Proficient in Microsoft Office (Word, Excel, PowerPoint).