Lorena Del Toro Email and Phone Number

• Take phone calls from prospective tenants and make appointments• Obtain picture I.D. before showing a prospective tenant a unit or model• Conducted move-out and move-in inspections to determine damages and market readiness• Met with potential tenants to negotiate rent, and explain occupancy terms• Verified income, assets and expenses and completed file tracking sheet for each applicant• Ensured each application was entirely filled out and present to the verifying agent• Present application to property manager for approval or denial• Prepare lease packet for move in’s• Prepared maintenance request for residents• Updated prospective tenants on acceptance or rejection of their applications

• Take phone calls from prospective tenants and make appointments• Obtain picture I.D. before showing a prospective tenant a unit or model• Conducted move-out and move-in inspections to determine damages and market readiness• Met with potential tenants to negotiate rent, and explain occupancy terms• Verified income, assets and expenses and completed file tracking sheet for each applicant• Ensured each application was entirely filled out and present to the verifying agent• Present application to property manager for approval or denial• Prepare lease packet for move in’s• Prepared maintenance request for residents• Updated prospective tenants on acceptance or rejection of their applications

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.• Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers• Trained team members in successful strategies to meet operational and sales targets• Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends• Managed day-to-day staffing and handled scheduling for all store employees

• Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork• Wrote, edited, and updated project manuals and technical documentation used by quality assurance team• Appointed as main corporate office contact, handling all questions and issues from customers and vendors• Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations• Monitored process checks for proper completion and correct frequency