Engagement Manager
Oversee a caseload of students and serve as the main point of contact for parents, mentors, and partner schools. Collaborated with school administrators, coordinators, families, mentors, and students within the caseload. Led mentorship operations, including mentor recruitment efforts, organizing training workshops, ensuring mentoring sessions are executed as planned, confirming that the orientation and sessions covered topics most relevant, and guiding mentorship relationships with the support of the iMentor platform and fellow Engagement Managers. Assisted in reporting on and evaluating student progress and mentorship relationships.