• Risk identification• SAP Key User• Project Management• KAM tasks and prevention actions• Implementation and lead of regular calls with critical suppliers• Management of critical suppliers• Coordination between different departments (transport, planning, purchase…)• Process definition• Weekly report to senior management• KAM Rest of the World Plants

• SAP Key User• 1st Level Support• Lead a team of 10 specialist on their daily business and guide them through troubleshoot – Coordination tasks• Optimization and standardization of processes• Analyse and prioritize parts scope and initial stock• Support on escalations at management level• Analyze and execute KPI improvement strategies and implement continuous improvement• Work across different markets to standardize processes and improve performance of the wider team

• Analyze processes, back-order trends and roots causes and execute corrective actions• Develop plans to improve service quality and reduce lead times • Analyze and execute KPIs • Control of difficult product launches in cooperation with internal and external interfaces (suppliers, purchasing, customer packaging).• Root Cause analysis on specific parts, which lead to proposing alternative

• Customer Service at checkout• Support to different centers

Technical department - Marine repairs