Responsibilities include billing coordinator for hotels, restaurant and transportation for distress passengers. Reconciled and control jet fuel usage at the hub.•Generating daily hotel reports uploading data from website cs.aa.com and compering with actual amounts identifying gaps. •Manage successful communication between hotels and restaurants for distress passengers. •Developed a report that summarizes hotel usage on a weekly base for the director of the hub.•Update weekly reports in Microsoft Excel for excess baggage, overrides, delay flight information and door miss reports for the managers of the hub.•Perform a wide variety of offices duties for management such as reconciliation postage usage and aircraft parking.•Upload cash deposit from lost and found into SAP •Daily jet fuel reconciliation using sabre and access programs.•Month end jet fuel reconciliation between different suppliers.

Responsibilities include positioning Colombia as a top destination for corporate events as well as building marketing and promotion strategies to open & expand the MICE (Meetings, Incentives, conventions and Events) market in Latin America and in the US. •Supervised execution in media working closely with external partners and agencies to enhance their interest in Colombian cities for seminars and conferences. •Organized up to 7 FAM trips and 3 press trips to the most important cities and venues hosted throughout Colombia taking more than 50 business partners to Colombia in search of infrastructure •Oversaw more than 9 tradeshows throughout the USA and Caribbean such as Imex America, Successful Meetings University, Successful Meetings Caribbean, M&C Interact Global, Meetings & Incentive Forum, Interact Global, Leadership Summit, Sea Trade and Cruise World to promote Colombia on the MICE map as a corporate destination suitable for hosting important events. .