Lorena Jaquez Email and Phone Number

Assisted with training of new staff.Developed strategies to increase customer loyalty and satisfaction.Implemented procedures for efficient checkout processes.Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.Lead by example and took responsibility for all actions to drive culture of performance excellence.Completed thorough opening, closing and shift change functions to maintain operational standards each day.Resolved customer complaints in a timely manner.Supervised cashiers during peak business hours.Coordinated with other departments to ensure smooth workflow.

Assisted in developing creative concepts that met client objectives while adhering to brand guidelines.Updated existing graphic designs according to changes requested by clients.Troubleshot technical issues related to graphic design software programs.Generated digital image files for use in digital and traditional printing.Created design concepts and sample layouts using knowledge of layout and design principles. Produced projects for advertising and informational purposes.Reviewed final layouts, making improvements and suggestions as needed.Maintained company archive of collateral, previous project images or photos.Prepared rough sketches of product concepts, discussed with clients and made necessary changes.Studied photographs and other graphics to plan materials, products, or services.Determined size and layout of copy material and selected styles and size of fonts.Conferred with clients to determine requirements and layout designs.

Observed and reported any disturbances or inappropriate behavior on attractions.