Lorena L. Email & Phone Number

Miami, Florida, United States

Bilingual quality assurance department manager for Miami based applied behavior analysis agency.

Miami, Florida, United States

Temporary instructor for all grade levels in miami dade public schools.

Miami-Dade County, Florida, United States

As a Bilingual Registered Behavior Technician (RBT), I have fulfilled a crucial role in the field of Applied Behavior Analysis (ABA) therapy, providing support to clients and their families. My responsibilities have been focused on implementing individualized treatment plans and facilitating positive behavioral change while bridging language and cultural gaps.

Miami, Florida, United States

As a Bilingual Retail Sales Associate at Salon Centric, I am a dedicated team member responsible for providing exceptional customer service, promoting sales, and maintaining the store's appearance and organization. My role involves assisting customers, managing inventory, and ensuring that Salon Centric's brand values and quality standards are upheld.

Miami, Florida, United States

As a Waitress at Aoki Teppanyaki and Izakaya, I have had the privilege of providing exceptional service to guests, contributing to the overall dining experience, and ensuring the smooth flow of operations in a Japanese teppanyaki and izakaya restaurant. My role required strong interpersonal skills, attention to detail, and a commitment to customer satisfaction.

Broward County, Florida, United States

As a Manager at Firehouse Subs, I was responsible for overseeing the daily operations of the restaurant, maintaining high standards in food quality, safety, and customer service. As well as training employees, and curating catering orders. I lead a team, managed inventory, and ensured the restaurant's adherence to the brand's values and guidelines.

Miami, Florida, United States

As an Assistant Manager at Firehouse Subs, I played a vital role in leading and supporting the daily operations of the restaurant. I would work closely with the General Manager to ensure exceptional customer service, efficient kitchen operations, and a positive work environment for our team. My responsibilities encompass various tasks aimed at maintaining high standards in food quality, safety, and service.

Miami, Florida, United States

As a Bilingual Lead Sales Associate at Sprint, I have played a pivotal role in driving sales, providing leadership, and ensuring a superior customer experience for English and Spanish-speaking clients. My responsibilities encompass various tasks aimed at meeting sales targets, guiding a sales team, and enhancing customer satisfaction.

Miami, Florida, United States

As a Bilingual English-Spanish Front Desk/Secretary, I play a crucial role in providing a welcoming and efficient experience for clients and visitors while bridging the language gap between English and Spanish-speaking individuals. My responsibilities encompass various tasks aimed at ensuring effective communication, organization, and client satisfaction.

Associate Of Arts And Sciences - Aas, Registered Nursing/Registered Nurse

Activities and Societies: Deans list for Miami Dade College 2023 Phi Teta Kappa Honor society member as of fall 2023 Beta Kappa Chapter.

High School Diploma

Activities and Societies: Marching band member 2012-2014 Orchestra member flute/oboe 2012-2014 DECA club member 2012-2013 Track and field.