Hired, trained, and coached sales representatives (Enrollment Advisors). Managed qualitative and quantitative performance and improvement planning. Through coaching and transformational leadership led Insides Sales Team (Enrollment Team) by implementing effective needs/solutions-based consultative sales training and quality assurance monitoring. CRM (Salesforce) data analysis to maximize KPI performance growth, pipeline penetration, and conversion. Maximized customer satisfaction, inquiry to enrollment conversion, retention, and yielded referrals at zero marketing cost. Analyzed market landscape to capitalize on conversion opportunities and maximize territory penetration. Met and exceed quarterly/yearly budgetary goals. Key Achievements:•6+ years international market penetration (Canada, Caribbean, Mexico, Central America, South America, U.S Ex-Pats/U.S. Military) for Walden University’s E-Learning programs with a track record of meeting/exceeding yearly enrollment budgetary goals with 800+ new YoY enrollments from cash-paying students for 10K - 80K programs. •Yielded minimum of $9,600,000+ per year in tuition revenue from international regions (2012-2018).•Led International Team to top ranking sales position. Ranked 1st place out of 5-7 Int’l Teams (2012-2018).•Referrals at $0 marketing cost: 200+(2012), 300+(2013), 400+(2014), 500+(2015), 600+(2016), 800+(2017).•Executed a successful 3 week product/sales training to start-up Sales Team in Gdansk, Poland (2012).•Track record of meeting/exceeding quarterly/yearly KPI targets: new inquiry speed to outreach (98%+ < 24 hours), phone metrics (100+ daily calls/3+ hours daily talk time), inquiry to application, application to enrollment, and enrollment to retention conversion (97%+ retention) (2006-2018).•YoY track record of yielding 95%-100% forecast accuracy (2005-2018).

Hired, trained, and coached sales representatives (Enrollment Advisors). Managed qualitative and quantitative performance and improvement planning. Through Coaching Leadership and Transformational Leadership led Insides Sales Team (Enrollment Team) by implementing effective needs-based/solutions-based consultative sales training and quality assurance monitoring. CRM (Salesforce) data analysis to maximize KPI performance growth, pipeline penetration, and conversion. Maximized customer satisfaction, inquiry to enrollment conversion, retention, and yielded zero marketing cost referrals. Analyzed market landscape to capitalize on conversion opportunities and maximize territory penetration. Met and exceeded quarterly/yearly budgetary goals. Key Achievements:•6+ years of Domestic market penetration (Western, Mid-Western, South-Eastern states) for Walden University’s E-Learning programs with a track record of meeting /exceeding yearly enrollment budgetary goals with 1,000 to 1,500+ new YoY enrollments for 10K - 80K programs.•Yielded minimum of $12,000,000 to 18,000,000 per year in tuition revenue from domestic regions (2006-2011).•Led Domestic Team to top ranking sales position. Ranked 1st place out of 10 – 12 Teams (2006-2011).•Multi-Product and Brand management: Managed Kendall College’s Early Childhood Education Sales Team (Chicago, IL) for 7 months. Created and delivered ground-up trainings (2011).•Track record of meeting/exceeding quarterly/yearly KPI targets: new inquiry speed to outreach (98%+ < 24 hours), phone metrics (100+ daily calls/3+ hours daily talk time), inquiry to application, application to enrollment, and enrollment to retention conversion (97%+ retention) (2006-2018).•YoY track record of yielding 95%-100% forecast accuracy (2005-2018).

Designed a 2 week training curriculum for Inside Sales Team (Enrollment Advisors) and executed training. Curriculum encompassed Walden University’s Master’s in Education and Doctor of Education E-Learning product knowledge, industry/market landscape, CRM, recruitment process, operational policies, and needs-based/solutions-based consultative sales training. Key Achievements:•Designed and executed a training summit on Master’s in Education and Doctor of Education E-Learning product knowledge to Outside Sales Team (Field Recruiters), which included market landscape and product positioning. •Promoted to Domestic Regional Enrollment Manager Position.

Developed and executed territory recruitment for Walden University’s Master’s in Education and Doctor of Education E-Learning programs. Researched and analyzed the K-12 educator market in CO, NV, WY, NM, UT, TX, and IL and identified high potential school districts. Created profiles based upon competitive landscape. Developed strategic sales plans. Hired, trained, and managed Field Recruiters and Territory Ambassadors. Liaised with Inside Sales Team (Enrollment Advisors) to target region’s school districts. Partnered with Marketing Team to develop an integrated approach to on the ground recruiting. Key Achievements:•Key player in spearheading the foundation/initial stages of the Field Recruiter position which has now evolved to be known as Walden University’s Outside Sales Team (Field Recruitment Team & B2B Team).•Planned and managed the delivery of 50+ information sessions (CO, NV, WY, NM, TX).•Met information session new lead generating targets and new lead to enrollment conversion rates. Information session activities contributed to yielding a projected minimum of $1,500,000.00 in tuition revenue.•Promoted to Trainer Position.

Marketed and generated student enrollments for Walden University’s Master’s in Education and Doctor of Education E-Learning programs in the CO region. Researched and created market analysis illustrating detailed data on market landscape resulting in recruitment/sales plans that yielded increased enrollments. Coordinated, marketed, and executed information sessions throughout CO. Implemented an effective needs-based/solutions-based consultative sales process.Key Achievements:•Increased Quarter 3 2004 enrollments by 300% and Quarter 2 2004 enrollments by 328%.•Matriculated 100+ students in 10 months generating a minimum of $1,000,000.00 in tuition revenue.•Spearheaded the launch of the Student Ambassador Program in CO (Field Recruitment Team).•Promoted to Regional Field Manager position.

Marketed and generated student enrollments for Doctor of Chiropractic, Bachelor of Science in Human Biology, and Associate of Arts in Biological Science degree programs by recruiting prospects at college fairs, job fairs, health care conventions, educational conferences, campus presentations/events, and by converting web based leads. Implemented effective consultative selling. Researched market landscape. Delivered enrollment forecasts making recommendations for maximizing enrollments to meet budgetary goals and increase revenue. Trained/Mentored new Admissions Advisors. Trained/Supervised Telemarketing Team.Key Achievements:•Met/Exceeded targets of 12% in new lead to applicant conversion and 70% in applicant to student conversion.•Matriculated 50+ students; Generated a projected minimum of $7,500,000.00 in tuition revenue.•Promoted to Senior Admissions Advisor position (July 2002 - January 2003).