Lorena Lopez Gonzalez

Lorena Lopez Gonzalez Email and Phone Number

Customer Service Representative @ Xenon arc
Bothell, WA, US
Lorena Lopez Gonzalez's Location
Bothell, Washington, United States, United States
About Lorena Lopez Gonzalez

I have over 7 years of experience in various roles and industries, ranging from sewing machine operator to talent acquisition specialist. I have a strong academic background in international business and commerce, as well as a Google Data Analytics Certificate that I obtained in Sep 2022. I am passionate about learning new skills, adapting to different situations, and creating positive impacts in my work. My goal is to use my data-savvy and international negotiation skills to help Expert AuPair achieve its mission of providing cultural exchange and childcare services to families around the world.

Lorena Lopez Gonzalez's Current Company Details
Xenon arc

Xenon Arc

View
Customer Service Representative
Bothell, WA, US
Website:
xenonarc.com
Employees:
153
Lorena Lopez Gonzalez Work Experience Details
  • Xenon Arc
    Customer Service Representative
    Xenon Arc
    Bothell, Wa, Us
  • E-Pilot
    Founder
    E-Pilot Jun 2024 - Present
  • Xenon Arc
    Customer Service Representative
    Xenon Arc Aug 2023 - Present
    Bellevue, Wa, Us
  • Expert Aupair
    Local Representative
    Expert Aupair Dec 2022 - Jan 2024
    Saint Petersburg, Florida, Us
    The State Department requires that there is a Local Representative within a 60 minute drive of each au pair. The Local Representative is responsible for performing a few key duties, most importantly: -Performing an Initial Interview with the host family prior to the au pair's arrival. -48 Hour Welcome Call -Performing an Orientation with the au pair and her host family within 2 weeks after her arrival. -Make Monthly Contact with both the au pair and host family.
  • Orangetheory Fitness
    Member Experience Sales Associate
    Orangetheory Fitness Oct 2022 - Nov 2022
    Boca Raton, Fl, Us
    Cultivating genuine, experience-focused connections with members and guests, including but not limited to-answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status. Ensuring a friendly, helpful, and inclusive experience for all members and guests. Delivering an exceptional and versatile sales and service experience to all members and guests– generating inspiration that leads to fitness goal pursuit with our community. Demonstrating a commitment to ensuring a safe and clean studio environment for members and guests.
  • Career Break
    Relocation
    Career Break Aug 2021 - Nov 2022
    Out of the job market for a short time due to immigration requirements as a result of my immigration status transition from a fiance visa to a green card. During that process, I completed the necessary paperwork to obtain my permanent resident status, providing me with the legal permissions to work within the United States. During this transition period of emigrating to the United States and applying for the Green Card, I was able to invest more time in my continued education.
  • Team International
    Talent Acquisition Specialist
    Team International Apr 2021 - Aug 2021
    Lake Mary, Fl, Us
    The recruiter position achieves staffing objectives by recruiting and evaluating job candidates; advising managers; managing relocations and intern program.1. Source and screen candidates for various positions in IT such as, but not limited to, Microsoft Dynamics 365, Cloud Architects, Java Developers, .Net, SQL Server, Oracle, Quality Assurance / Tester, Business Analyst, Project Managers using TEAM approved internet Job Boards, LinkedIn and social media.2. Review resumes and Identify/match appropriate skills on candidate’s resume to job orders3. Phone screen / Skype screen candidates and/or emailed Preliminary Interview4. Create, post and manage strategic job ads on TEAM approved Internet Job Boards and social media.4. Negotiate job conditions and interview candidates for current and forthcoming openings in the company.5. Interact with Sales, clients and PMs to meet all the requirements and expectations of the project.6. Prepare candidates’ resumes to the customers’ review.7. Post job openings to job boards and social media.8. Make research for Sales to define if there are candidates with required skills in the market.9. Perform job and task analysis to document job requirements and objectives.10. Performing preliminary selection of candidates for open positions thru preset tests to define candidates' general correspondence to pre-defined criteria for particular positions.11. Preparation for an interview (scheduling interview, booking room, selecting relevant specialists and coordinating time and interview process with them); examining (along with subject matter experts) candidates' professional proficiency and overall correspondence to desired position's profile thru questioning techniques and specific pre-defined sets of questions; collecting feedback information from all interviewers; storing all information about candidates (such as CV, test tasks, feedback from interviewers) in appropriate recruiting database and/or relevant files.
  • Team International
    Business Development Representative
    Team International Jul 2019 - Apr 2021
    Lake Mary, Fl, Us
    Pushed TEAM International to obtain better brand recognition and increase financial growth. My duties included coordinating with company executives, sales, and marketing professionals, reviewing current processes and proposing new business ideas through RPA to improve revenue.
  • Cultural Care Au Pair
    Au Pair
    Cultural Care Au Pair May 2017 - May 2019
    Cambridge, Ma, Us
    Living with an American family and becoming a trusted member of the family that the host parents can depend on, adapting to cultural differences, and learning a new language is all part of being an Au Pair. In this new stage of my life, I have faced many challenges which have been helped me grow up in a personal and professional manner.
  • Industrias Estra S.A
    Commercial Export Assistant
    Industrias Estra S.A Aug 2015 - May 2017
    Medellín, Antioquia, Co
    Support the company's Exports and Promotional Areas. The functions of this position are focused on working closely with the International clients to understand various opportunities across different markets, develop and grow strong collaborative relationships both internally and externally, and gain knowledge and control of the entire process of a negotiation.
  • Industrias Estra S.A
    Human Resources Assistant
    Industrias Estra S.A May 2015 - Aug 2015
    Medellín, Antioquia, Co
    From the area of Human Resources of Industries Estra, I helped with the development of a program of virtual training program for the sales department personnel. The goal of this Virtual Training program was to Teach our sales department personnel all the internal processes of the company and provided them with knowledge to more adequately to sell the company’s products and understand the internal workings of Industries Estra.
  • Industrias Estra S.A
    Commercial Assistant
    Industrias Estra S.A Dec 2014 - May 2015
    Medellín, Antioquia, Co
    Following the completion of my internship with Industries Estra, they hired me on as a full-time commercial assistant. In this new and more specified field, I began to further explore deeper into sales by being in close contact with clients, establishing strong connections, building my overall sales knowledge and understanding market analysis were all fundamental parts of the sales strategies that I learned as a Commercial Assistant.
  • Industrias Estra S.A
    University Student Intern
    Industrias Estra S.A Jun 2014 - Dec 2014
    Medellín, Antioquia, Co
    Estra's mission is to provide practical solutions to customer's problems in the home or place of work. According with our mission, have good accountability and tractability in orders, make sure the order were delivered according to the exact specifications negotiated, and provide immediate solutions as necessary, were a part of my job duties as an University student intern. This required myself to be vigilant to problems, prepare quick solutions, train staff with Google applications, and providing me with experience in management of the Oracle platform.
  • Confecciones Camaurel S.A
    Sewing Machine Operator
    Confecciones Camaurel S.A Jan 2011 - Dec 2013
    Thanks to my family and their experience making clothing I started my work life at an early age. I managed to get a part time job as a sewing machine operator that also allowed me to study at the same time. Through this kind of work, I learned many things such as teamwork, reliability, detailed focus, and responsibility.

Lorena Lopez Gonzalez Education Details

  • Coursera
    Coursera
    Data Science
  • Universidad De La Sabana
    Universidad De La Sabana
    Digital Marketing
  • Lake Washington Institute Of Technology
    Lake Washington Institute Of Technology
    Ingles
  • Lake Washington Institute Of Technology
    Lake Washington Institute Of Technology
    Ingles
  • University Institution Esumer
    University Institution Esumer
    International Business/International Trade
  • University Institution Esumer
    University Institution Esumer
    International Business/International Trade

Frequently Asked Questions about Lorena Lopez Gonzalez

What company does Lorena Lopez Gonzalez work for?

Lorena Lopez Gonzalez works for Xenon Arc

What is Lorena Lopez Gonzalez's role at the current company?

Lorena Lopez Gonzalez's current role is Customer Service Representative.

What schools did Lorena Lopez Gonzalez attend?

Lorena Lopez Gonzalez attended Coursera, Universidad De La Sabana, Lake Washington Institute Of Technology, Lake Washington Institute Of Technology, University Institution Esumer, University Institution Esumer.

Who are Lorena Lopez Gonzalez's colleagues?

Lorena Lopez Gonzalez's colleagues are Mark Benson, Yvette Rossignol, Vivian P. Liao, Aiapp Developer, Pratosh Kumar, Jason Smith, Heikki Virtanen.

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