Lorena Munoz Email & Phone Number

Fremont, California, United States

Play a key HR leadership role responsible for multi-facilities in the US with an average headcount of 800+ employees and managing HR functions, including recruiting and talent management, employee relations, organizational development, performance management, new business, and continuous improvement.• Plan and execute HR strategies, programs, policies, and processes to facilitate top talent recruitment and retention and promptly resolve employee relations issues while ensuring compliance with company policies and relevant federal/state/local laws.• Provide HR support to new business by leading efforts with recruiting and workforce planning and closures, including but not limited to retention planning through the end of the contract and reduction in force.• Advise and support business and people leadership by interpreting HR policy and implementing day-to-day performance management activities (including coaching, career development, and disciplinary actions). • Support the recruitment, onboarding, and integration of new associates while developing and implementing processes to streamline the onboarding process, resulting in an average of 30% filling of immediate openings and a vacancy rate averaging under 5% at some sites.• Champion of employee engagement activities, including D&I opportunities (i.e., monthly event calendar, community outreach programs, HR site assessments, monthly town hall, and round table meetings).• Own all employee relations activities, including investigating employee issues (i.e., harassment and discrimination claims), standardizing employee relations processes, and training and mentoring leadership and employees on complex workplace issues.• Travel to other US base sites (OR, NE, IA, OK, and SC) to provide HR support as needed and/or onboard/ train new HRBPs.

San Jose, California, United States

Provided strategic direction and operational leadership for all HR functions across multi-sites with 400+ employee organizations, including recruitment and onboarding, employee relations, succession planning, and employee engagement.• Monitored and analyzed emerging talent trends and employee behaviors to develop and implement targeted talent acquisition strategies and employee relations action plans/interventions that sourced top talent, maximized employee engagement, and minimized turnover. • Streamlined the company’s recruitment process to deliver a 10% increase in headcount in the first six months of tenure, managing the company’s performance evaluation program and creating personalized performance improvement plans for employees. As well as developing a cross-training matrix for the hourly workforce.• Led the employee engagement program for two sites by rolling out monthly employee all teams meetings, recognition programs, safety committee, and annual onsite health fairs to promote competitive benefits and inviting vendors onsite (i.e., medical, dental, 401K, voluntary benefits, local gyms, and nutritionist). Awarded two years in a row (2016/17) as the Best Place to Work in the Bay Area.• Engaged with management and provided ongoing coaching and guidance on organizational design, talent development, and succession planning strategies and best practices to influence the development of the field organization in line with evolving talent needs.• Prepared and delivered employee relations training to leadership and staff, in addition to conducting comprehensive, empathetic, and legally compliant investigations of employee grievances and disciplinary issues to facilitate fair, consistent issue resolution.

Gilroy, California, United States

Served in a multi-faceted HRBP role at a global horticulture company with end-to-end responsibility for all hiring and onboarding, benefits administration, employee relations and investigations, and HR policy enforcement and disciplinary actions. • Cultivated and maintained strong relationships with site leadership and employees to ensure efficient day-to-day HR operations and a highly motivated workforce. • Administered and promoted all employee benefits (including medical, dental, vision, life, and 401k), led annual benefit open enrolment meetings and health fair, working directly with an insurance broker and local vendors to participate onsite.• Championed safety steering committee by co-facilitating a safety training program to include in onboarding new employees. Participating in monthly safety walk-throughs of the facility while promoting a Safety-First work culture.• Advocate for our D&I program with the local Hope Services (Development Disabilities Program) to successfully place adult participants in our work program.• Conducted detailed investigations of workplace issues, coached management staff on resolving employee complaints/grievances, and updated personnel policies/procedures as needed based on insights from employee relations investigations. • Updated and translated the employee handbook and policies in Spanish and established performance evaluation and management metrics and standards for all positions.