Lorena Sanchez Reyes Email & Phone Number

Barcelona, Ct, Es

Barcelona, Cataluña, España

•Provide information regarding provisions of plan documents, benefit coverage, options available and applicable flex tax rulesand regulations to employees.• Respond to general phone and e-mail inquiries from members and employers regarding their benefit coverage and usability.• Coordinate claim information with employees, and third party administrators and properly navigate the member's plan ofbenefits, policies, and procedures.• Work closely with various benefits service providers to resolve eligibility concerns.• Identifying bugs and flaws in our web portals and report back to the development teams

Greeting customers, completing the necessary rental information, disclosing rates, terms, and conditions of rental and obtaining the customer signatures. Using effective sales techniques to encourage customers to utilize service options and products. Supervising car fleet.Organizing administrative tasks. Handling and resolving client questions or complaints. Receiving the phone calls and handling customer-related issues. Coaching newer colleagues during the training period as well as covering a leadership role when needed.Maintaining and updating the rental agreement files, contracting and notifying the customers of overdue rental vehicles and inquiring as to the expected date of return, process rental extensions.

Berlín Y Alrededores, Alemania

Welcoming guests to the hotel in a polite, friendly and helpful manner. Check out departing guests using the hotel’s accounting system. Taking payment from guests in the form of cash or credit cards. Dealing with and resolving customer complaints. Planning and coordinating event space.Giving information about the hotel and the city.Answering, forwarding and screening phone calls.Sorting and distributing mail. Organizing administrations tasks.

Ciclo Formativo De Grado Superior, Web/Multimedia Management And Webmaster

Post Grado, Marketind Digital Y Comercio Electrónico

Grado, Tourism And Travel Services Management