Lorena Salgado Email & Phone Number

Mexico City, Mexico

Ciudad De México, México

México

Leading the account management of accounts of Mexico and Central America, focusing on targeting propensity companies where we can help to deliver value an unblock potential uses cases. Using data to understand my BoB risks and create strategies to maintain and accelerate product adoption, or customer led strategies to create plans for growth.Really close.

México

As an Account Manager, my key role was to establish and mantain long-term relationships with my assigned book of business, helping them to achieve their goals with our solutions through a joint success plan, achieving expansion into other products.Also, renewal was key for growing my BoB so, having great communication with my customers allowed me to.

Ciudad De México, México

My role as a SMB AM was hybrid, mainly focused on our current customers, making account plans in order to have a complete view of the account, highlighting potential risks and opportunities areas in terms of expansion of our Zendesk's footprint. The use of data and the regular cadences with my customers helped me to identify how we can help our customer to.

México

Prospecting Enterprise new accounts was part of my day-to-day goal, through the creation of account plans that involves mapping and messaging strategy creation, to introduce Zendesk's value. Driving sales growth and pipeline was one of my biggest KPI's through setting up qualified meetings for Account Executives and help them out with the progression.MVP.

Ciudad De México Y Alrededores, México

As a Sales Development Representative my key responsability was to support all the inbound leads, prioritize and qualify them through a specific methodology, such as validate business opportunities and potential expansion within the account. Also, manage a high volumen of conversations through phone and email, being able to add value and engage for a great.

México

Prospect and onboard new sales partners to promote our Enterprise Solutions. Part of my responsibility was to ensure that every of them have a Partner Success Plan, delimiting metrics, objectives (learning, feedback, goals) and construct cadences to build long-term relationships and offer new alternatives to Account Executives to bring and progress.

México

On my day to day I was in charge of identifying and solve business opportunity areas of high level customers from big accounts, by creating joint plans and promoting high complexity solutions and product lines from Huawei Enterprise (Infrastructure and SaaS), highlighting technical and commercial advantages of them, through demos using a storytelling.

As an intern my main reponsibilities were support in different events organized by theInterinstitutional relations direction, mainly in the logistics and realization of feedback reports.I collaborated in the production of marketing material of the organized events, highlighting goals and results, being published in the official social media accounts of the.