Lorena Sarabia Email & Phone Number

• Help to establish operational objectives, and once reviewed by Senior Management, ensure the achievement of those objectives• Contribute to all activities for Credit, Collection, A/R Accounting, and Bad Debt functions• Develop, implement and maintain the systems, procedures and policies• Propose, develop and implement policies which may have company-wide effect• Determine methods and procedures on new projects within or related to the functional area• Provide… Show more • Help to establish operational objectives, and once reviewed by Senior Management, ensure the achievement of those objectives• Contribute to all activities for Credit, Collection, A/R Accounting, and Bad Debt functions• Develop, implement and maintain the systems, procedures and policies• Propose, develop and implement policies which may have company-wide effect• Determine methods and procedures on new projects within or related to the functional area• Provide in-depth analysis required to resolve complicated issues• Fostering strategic customer relationships• Resolve complex, highly visible, or sensitive issues in creative ways• Assist in the preparation of month-end, Quarter-end and Year-end analysis and reports to Senior Management – including DSO, Bad Debt and Key Customer Analysis• Establish and assure adherence to schedules and work plans• Responsible for accurate analysis and reporting of Accounting Data• Primary functional contact for external audits, or audit requests• Lead projects to improve processes and/or systems for department• Provide mentoring to Credit and Collections staff Show less

San Clemente, California, United States

• Track and resolve outstanding payment issues• Perform cash application procedures• Collect payments according to established payment terms• Ensure customer files are up to date with applicable terms and credit limits• Process credit cards and checks on a timely basis• Ensure a timely and accurate close for the AR function each month• Take all necessary actions to collect overdue payments• Manage list of delinquent customers and credit risks, including monitoring… Show more • Track and resolve outstanding payment issues• Perform cash application procedures• Collect payments according to established payment terms• Ensure customer files are up to date with applicable terms and credit limits• Process credit cards and checks on a timely basis• Ensure a timely and accurate close for the AR function each month• Take all necessary actions to collect overdue payments• Manage list of delinquent customers and credit risks, including monitoring key indicators, to prevent and reduce customer account delinquency• Reconcile customer disputes as they pertain to payment of outstanding balances and issue credits as needed• Respond to customer/internal inquiries and research discrepancies as needed• Apprise customer service of collection issues, processing of customer refunds and account adjustments• Prepare and maintain AR aging and other reports• Identify any required account adjustments or re-billings• Complete month-end close process for AR. Assist the department with questions related to the reconciliation of AR to the general ledger each month• Assist the VP of Finance in analyzing the Allowance for Doubtful Accounts and make recommendations for final demand notices and outside collections Show less

Long Beach, Ca

Accounts Receivable Specialist• Efficiently set up new special handling accounts• Ensure customer billing is processed accurately and quickly• Facilitate and maintain EDI rejections and exceptions provided by customer or APP-DEVI EDI team• Research and identify payment patterns to proactively limit risk• Create thorough reports with pertinent information to generate solutions and strategize• Communicate consistently, clearly, and concisely with internal/external business… Show more Accounts Receivable Specialist• Efficiently set up new special handling accounts• Ensure customer billing is processed accurately and quickly• Facilitate and maintain EDI rejections and exceptions provided by customer or APP-DEVI EDI team• Research and identify payment patterns to proactively limit risk• Create thorough reports with pertinent information to generate solutions and strategize• Communicate consistently, clearly, and concisely with internal/external business partners• Well organized and proven ability to execute a seamless workflow• Maintain current knowledge of all products Show less

Long Beach, Ca

Collection Specialist• Protected the receivable assets of Airgas by reducing the risk of unmanageable debt write off• Prioritized a portfolio to ensure collection efforts resulted in reconciliation• Monitored key indicators to be proactive and prevent customer accounts from becoming delinquent• Recommended solutions to negotiate payment settlements, demand notices and outside collections with field sales and collection management• Worked in conjunction with: Cash… Show more Collection Specialist• Protected the receivable assets of Airgas by reducing the risk of unmanageable debt write off• Prioritized a portfolio to ensure collection efforts resulted in reconciliation• Monitored key indicators to be proactive and prevent customer accounts from becoming delinquent• Recommended solutions to negotiate payment settlements, demand notices and outside collections with field sales and collection management• Worked in conjunction with: Cash Applications, Dispute Management and Special Handling to generate solutions and resolve unpaid cash, non- payment issues and complex customer disputes• Initiated reviews and recommended final demand notices and outside collections with field sales and collection management Show less