Lorena Smith Email & Phone Number

Partner Renewals Manager (PRM) | CX . Security . Services . DNA . CISG | FY22-current: Responsible for 3 strategic Partners in North America(Fiscal Year 2021: Responsible for 11 strategic Partners in Mexico and Fiscal Year 2020: Responsible for Top 3 Distributors in Latin America)

Business Development Manager . CX . Security Renewals . LATAM Distribution . Channel (Responsible for Top Distributors in Latin America: Synnex / Comstor, Ingram Micro, Tech Data, & Grupo Dice - Mexico)

Tampa/St. Petersburg, Florida Area

Responsible for driving and accelerating revenue growth of $130M for the US Commercial Segment for CDW. Discover and map Cisco opportunities to Account Team, and promote the Cisco brand across all technologies. Develop creative ways to generate pipeline, sales incentive ideas and sales strategy for 90+ sales professionals across Territory, Select and Enterprise CDW segments. Leadership role in coordinating and driving call blitzes, sales and technical education sessions, for Inside and Field… Show more Responsible for driving and accelerating revenue growth of $130M for the US Commercial Segment for CDW. Discover and map Cisco opportunities to Account Team, and promote the Cisco brand across all technologies. Develop creative ways to generate pipeline, sales incentive ideas and sales strategy for 90+ sales professionals across Territory, Select and Enterprise CDW segments. Leadership role in coordinating and driving call blitzes, sales and technical education sessions, for Inside and Field Account Teams. Acutely aware of business opportunities, connecting Cisco and CDW Account Managers to discuss account strategy. Collaborate with the Nationals Channel Team, and all other individuals from our Extended Teams in Florida and Georgia, supporting pipeline, and the overall growth of our programs and tools. Highlights:• Double digit growth of +16% for STO and +31% growth for FL Territory in Q2 of FY18 • CSA of the Quarter Award – Q2• CSA of the Year Award - FY18 • Successfully launched the Enablement and Alignment Program• FY18 YOY Overall Growth: o Territory $68.2M up 4% o Select $36.7M up 36% o Velocity $28M up 13%• Successful Customer Events in FL/GA Markets leveraging our Ecosystem Partners Show less

Tampa/St. Petersburg, Florida Area

Responsible for positioning Services and Solutions to new and existing 60+ customers. Developed and leveraged executive relationships, negotiated partnership agreements and business opportunities with Ecosystem Partners and Distributors, generating profits and pipeline. Lead the Sales Department, implemented best practices, and conducted scheduled business reviews with customers, including Network Refresh conversations. Drove architectural solutions by converting and integrating the BE6K… Show more Responsible for positioning Services and Solutions to new and existing 60+ customers. Developed and leveraged executive relationships, negotiated partnership agreements and business opportunities with Ecosystem Partners and Distributors, generating profits and pipeline. Lead the Sales Department, implemented best practices, and conducted scheduled business reviews with customers, including Network Refresh conversations. Drove architectural solutions by converting and integrating the BE6K solution into 90% of my accounts, generating Pipeline. Responsible for the full sales cycle, including technical configurations, design desk, proposal presentation, processing and follow up. Worked collaboratively with all levels of engineering, internally and across Partners and Distributors. Highlights:• Drove revenue of $650K and turned into $1.3M of closed business within my first year. • First in successfully Seeding and closing a Nexus 9K Switching Deal.• Double-digit Quarterly goal achievements, exceeding monthly goals.• Sold Enterprise Agreements, Software and Hardware solutions to Fortune 500 Companies in the US, Latin America, and the Caribbean Netherlands. Show less

Tampa/St. Petersburg, Florida Area

Established great relationships and culture within the sales and engineering teams. Handled pre-sales quote creation with accuracy and in timely manners. Successfully managed the development and delivery of product demonstrations. Created trusted/relationship-based environments within partners, prospects, clients, and the internal team.

Tampa/St. Petersburg, Florida Area

2009 – 2011 | Gulf Coast Jewish Family & Community ServicesCoordinated provisions for refugee youth screening, family assessment, academic and career services. Responsible for Case Management, After-school and Summer Camps. Highlights: (2009-2014)In transitions to a Teaching Role for Pinellas County Public Schools, GCJFCS, offered a contract position to continue to provide Professional Spanish Interpretation and Translation Services (Educational, Medical, Legal, or Social… Show more 2009 – 2011 | Gulf Coast Jewish Family & Community ServicesCoordinated provisions for refugee youth screening, family assessment, academic and career services. Responsible for Case Management, After-school and Summer Camps. Highlights: (2009-2014)In transitions to a Teaching Role for Pinellas County Public Schools, GCJFCS, offered a contract position to continue to provide Professional Spanish Interpretation and Translation Services (Educational, Medical, Legal, or Social Services needs) to our clients. Successfully supported customers and provided services for additional 2 years as a contractor. Show less

Tampa/St. Petersburg, Florida Area

Successfully closed sales and generated opportunities for a portfolio of local and National Accounts. Identified up-selling & cross-selling opportunities with high levels of client retention.

Tampa/St. Petersburg, Florida Area

Successful acquisition of new accounts, averaging 8-10 per week. Face-to-face customer interactions, executed with a ‘hunting-mentality and a focused relationship-based marketing approach. Credited for increase of name-brand recognition & highest level of customer loyalty.Lead a team of 10 Account Executives, while overseeing an office of 60 Sales Professionals, on a Business-to-Consumer relations within a direct marketing firm. Responsible for the overall company’s financial production.

Tampa/St. Petersburg, Florida Area

As the AVID Program Coordinator, I maintained high levels of engagement with personnel at the District office, Administrators, Counselors, Tutors, and AVID Teachers. Responsible for Local, State, and National reporting, and maintenance of all internal Financial Accounts, including AVID District budget, campus allotment, and Tutor pay. Taught Middle School Students, 5-8 grades.

Tampa/St. Petersburg, Florida Area

Taught Spanish and AVID to High School students from grade levels 9-12, serving as a model classroom teacher. Responsible for classroom management, supervision of ACT Tests, & analysis of student achievements, as well as, classroom walk-through observations and analysis of colleagues curriculum and assessments. Lead FL College visits with classroom students, including the University of Miami.Highlights:• Promoted to Department Head within the first 4 months into the… Show more Taught Spanish and AVID to High School students from grade levels 9-12, serving as a model classroom teacher. Responsible for classroom management, supervision of ACT Tests, & analysis of student achievements, as well as, classroom walk-through observations and analysis of colleagues curriculum and assessments. Lead FL College visits with classroom students, including the University of Miami.Highlights:• Promoted to Department Head within the first 4 months into the role.• Leadership role in the AVID Program that supports governance, curriculum & instruction, data collection & analysis, professional learning, and student & parent outreach to ensure College rediness. Show less