Lorena Sorto Email & Phone Number

Houston, Texas, United States

• Promoted to Logistics Project Manager due to excellence.• Built comprehensive and effective startups of in-house courier services; creating entire delivery plan and process from route planning and optimization to the completion of pick-ups, stops, and drop-offs.• Met and exceeded logistical and inventory standards on a day-to-day basis by monitoring quality and quantities of vital supplies for surgery centers, hospitals, and physicians’ offices. • Management and collaboration of couriers including the entire process of interviewing, hiring, training, evaluating performance, and overall supervision.

Houston, Texas, United States

• Oversaw the day-to-day operations of the pathology department; ensuring processing system were functioning properly and pathology reports were signed out in a timely manner. • Performed all subordinate 90-day and annual merit reviews, taking disciplinary action when necessary. • Coaching staff, providing timely feedback, and designing goals to motivate and align with company's strategic plan.• Created, amended, and assisted with all standard operating procedure (SOP) documentation, forms, and training records for department; directing daily activities of staff to ensure compliance.• Organized and conducted in-house service to surgery centers’ clinical staff on specimen preparation and proper documentation.

Carrollton, Texas, United States

• In charge of receiving and sorting of specimens; accessioning specimens according to type of lab order received. • Assisted nurses with obtaining patient specimens (flow cytometry and FNA) and prepared specimens for shipment to other labs. • Resolved issues regarding patient specimens and/or lab orders; responsible for all report verifications. • Documented any STAT cases and routed case to the histology lab for processing; managing all discrepancies and calling clients for clarifications. • Performed all paperwork, technical and non-technical procedures required to process and submit laboratory specimens.

Certification, Phlebotomy Technician/Phlebotomist

Training in: Venipuncture, Finger sticks/heel sticks, Possible Complications, Medical Terminology, Infection prevention and control.

Certification, Adult & Pediatric First Aid/Cpr/Aed

Equipped with knowledge necessary to recognize and care for a variety of first aid, breathing, and cardiac emergencies involving adults.

Certification, Certified Nursing Assistant

High School Diploma