Lorena T Email and Phone Number
Highly ambitious motivated and detail-oriented young professional, team player with a strong background and strong organizational skills. Eager to join a well-respected team where my leadership skills can be used to elevate the visibility and profitability of the overall organization. Successful at managing multiple priorities and teams with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.Proven experience with supervisory, human resources, and leadership roles at Renoxx Caregiver as a Case Manager (where I brought on 10 clients in a few months), The Arc as a house manager (Where I managed 2 houses and 10-15 staffs), Mary's home Maryland as a community and home manager, Washington Adventist University as a financial vice president of SA; Taking into consideration the internships, volunteering, and 7 years of professional experiences achieved over the years. These roles have provided me with leadership skills, case management skills, team work skills, organizational skills and broadened my expertise. Been a RBT since 2021, which thought me behaviors, positve and negative reinforcements.My curiosity and ambitiousness pushed me outside of my comfort zone by pursuing and exploring careers opportunity in fields that I did not major in (computers science and accounting) or at that time studying. My ability to learn fast and adapt quickly to any environment enabled me to excell within 2 weeks. Although I have much love for computers and technology, I am grateful for my bachelor's in computer science and accounting acquired at WAU. The computer skills, web design, coding, SQL, C++, JAVA, Adobe premiere, video editing, photoshop, graphic design, bussiness management, database, leadership skills, learning about assets, and liabilities are skills that I will carry with me through my personal life and professional career. Being a people person. I have so much love for others including children, people, and elders. I just find joy in advocating, and changing someone's life. My background, skills, and lessons acquired over my lifetime will be beneficial to any company mission, and will enable me with the opportunity to make a substantial, positive impact on individuals' lives, and improve their overall quality of life.
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Service Coordinator, Dda And DdsDc GovernmentWashington, Dc, Us -
Dda Case ManagerRenoxx Caregivers Mar 2022 - PresentLanham, Maryland, UsStarted Part time, then went full time in february. Enhanced communication between clients, families, and service providers by maintaining accurate PCP records and up-to-date case records.Brought up to 20 clients in a few months. Did Intake and admissions, meeting minutes, worked on clients outcomes and strategies, specific needs, SIPs, etcAppraised, managed workflows in LTSS, maintaining staff schedules, interviewing and hiring DSP and enacting discipline when necessary and approved.Assisted in the development of individualized service plans to address clients'' specific needs. Developed, implemented, and monitored the individualized Person-Centered Plan (PCP) for up to 50 consumers to meet the community integration and service coordination goals and talked with CCS.Reviewed health records of those clients within designated caseload and facilitates dialogues withmembers of the team to develop a plan that will address the person supported needs, desires and wants.Collaborated with multidisciplinary teams for comprehensive client support and care coordination, and Improved client satisfaction by promptly addressing concerns and implementing appropriate solutions. -
Behavioral Health Technician (Prn)Divine Steps Therapy Jan 2022 - PresentManassas, Virginia, UsWorked with Children with autism, developmental disabilities. provided direct one-on-one behavioral interventions to teach communication, social, and daily living skills and reduce problematic behaviors in home, community, and school settings. -
Community And Home Manager & Executive Assistant (Evening)Mary'S Home Maryland Inc. Jan 2021 - Feb 2024Worked closely with organizational leadership and board of directors to guide operational strategy.Because it was a new founded company we were small and each of us played more than one role. which is why I was doing both admin and managerial work.Facilitated in-kind donation inquiries. Worked with volunteers to sort and keep inventories of newdonations. Oversaw operations and provided corrective feedback to achieve daily and long-term goals.Assisted with planning, management, and implementation of fundraising initiatives.Input data for gift/donation processing, written acknowledgments, and recording details.Monitored office workflow, clients, volunteers, and administrative processes to keep operations running smoothly and up to date.Assisted with onboarding and welcoming new guests /clients to home upon arrival. Ensured roomreadiness. Assisted with move-in & understanding of MH Rules. Completed weekly/daily house and room checks. Assisted with planning & facilitating recreational activities, community nights, and special celebrations. Enforced MH house covenants (rules) while maintaining respect and compassion. Ensured a safe and clean environment for mothers and babies.Assisted with maintaining and updating files, records, and data. Data entry, volunteer entry, and donations.Identified home maintenance needs and coordinated prompt corrective service with staff, volunteers, and outside (pest and fire inspections, alarm & camera repairs, preparing rooms for new clients, etc.).Assisted other Tasks assigned as needed by the Executive Director, & CEO of Mary's Home. -
Financial Vice President And Account ManagementWashington Adventist University Sep 2020 - Dec 2023Takoma Park, 7600 Flower Avenue, UsWorked directly with the President of the SA to ensure our operations remained on track, and kept our students involved.Oversaw the budget and recorded all financial transactions in an accurate and timely manner.Interacted with the senate, president, other vice presidents, faculty, staff, students, and external students to achieve the university's mission.Improved financial performance by implementing cost-saving measures and streamlining processes.Developed strategic financial plans for long-term growth and sustainability, resulting in increased revenue.Managed annual budgeting process, ensuring accurate forecasting and efficient resource allocation.Oversaw investment portfolio, optimizing risk management strategies and maximizing returns on investments. -
Customer Service Representative (Remote)Amazon Feb 2020 - Apr 2022Seattle, Wa, UsManaged both inbound and outbound calls. Managed over 150 customer calls per dayVirtually assisted customers over the phone, and on the web with product, or service questionsProvided proactive customer outreach, and handled customer complaints. -
Residential House ManagerThe Arc Of The United States Jan 2020 - Mar 2022Washington, District Of Columbia, UsWent from DSP to manager within 6 months.Managed all intake and discharge paperwork and procedures for over 10 residents.Enhanced resident satisfaction by addressing and resolving concerns promptly.Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.Managed budgets and financial records to ensure responsible allocation of funds for maintenance,improvements, and events.Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.Creating a healthy and engaging home for people with intellectual disabilities.Interviewed and recruited DSPs. working directly with HR. Ensured health, safety, and welfare needs were met through fire drills, medication checks, staff training, home cleanliness, doctor appointments, grocery shopping, etc. Assisted with interviews of staff and training,Supervised all aspects of program operations including the physical site, staff, and individuals supported.Implemented individual support, behavior support, and social-emotional environmental need plans.Managed and mentored program staff including scheduling, timesheets, performance evaluation, and training. -
Finance Intern And Web DesignMontgomery County Government Jun 2018 - Sep 2021Rockville, Md, UsCompleted administrative workManaged filing system, generated and analyzed reportsPrepared statements, entered data, and assisted with auditsUpdated paperwork-maintained documents and word processingHandled incoming calls, recorded information, and greeted clients/visitors when needed. -
PresidentLiberty'S Promise May 2016 - May 2021Alexandria, Virginia, Usinteracted with students and youth, homeless individuals. Participated in community service projects.Develop curriculum and manage an afterschool civic engagement programs for low-income, immigrant youth at two local high schools.Coordinate and manage year-round professional internship program for youth immigrants.Organized and scheduled guest speakers, field trips, and eight-week internships for up to 150 highschoolers.Develop relationships with public schools including mines, local organizations, and government agencies to help assist youth with leadership, internship, job, college, and scholarship.Work with public schools to promote and host after-school programs by tracking and updating program outcomes and statistics. -
Adult Esol Program Coordinator (Part-Time Evening)Casa Inc Feb 2018 - Feb 2019CASA is an Afro-Latino immigration advocacy and assistance, non-profit organization providing services for low-income immigrants. assisted with the selection process for new teacher candidates and program volunteers. Conducted teacher orientation; planned and facilitated teachers' meetings and training.Observed teachers in the classroom and provided feedback after observation (input data).Answered/forwarded phone calls as needed, managed financials, and collected data as needed. Managed over 100 customer calls per day and increased student registration by 20% through marketing.Participated in staff meetings between coordinators, manager, and other CASA staff, and made PowerPoint or agendas for meetings as needed.Conducted community outreach and advertisement (disseminating flyers, emailing community partners, visiting local businesses and centers).Recruited, registered, added, and dropped students while keeping the master class list updated and entering all relevant data into Salesforce for recordkeeping.Collected & recorded class registration payments and textbook sales... Promoted CASA membership and services; Provided quality customer service, interactions, and responses to all members, partnerorganizations, vendors, visitors, callers, and any other individual or organization that came across.
Lorena T Education Details
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University Of MarylandPsychology -
Washington Adventist UniversityAccounting And Computer Science -
John F. Kennedy High SchoolHigh School Diploma
Frequently Asked Questions about Lorena T
What company does Lorena T work for?
Lorena T works for Dc Government
What is Lorena T's role at the current company?
Lorena T's current role is Service Coordinator, DDA and DDS.
What schools did Lorena T attend?
Lorena T attended University Of Maryland, Washington Adventist University, John F. Kennedy High School.
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