Lorena Thomas

Lorena Thomas Email and Phone Number

Bilingual Customer Service Representative @ Insight Global
Jackson, TN, US
Lorena Thomas's Location
Jackson, Tennessee, United States, United States
Lorena Thomas's Contact Details

Lorena Thomas personal email

n/a
About Lorena Thomas

Experienced Technician with a demonstrated history of working in the consumer goods industry. Skilled in Sales, Foreign Languages, Team Building, Interpersonal Skills, and Time Management.

Lorena Thomas's Current Company Details
Insight Global

Insight Global

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Bilingual Customer Service Representative
Jackson, TN, US
Lorena Thomas Work Experience Details
  • Insight Global
    Bilingual Customer Service Representative
    Insight Global
    Jackson, Tn, Us
  • Coral Shippers Llc
    Quality Control Manager
    Coral Shippers Llc Mar 2024 - Present
    Responsible for forwarding shipments from home, and monitoring the flow of business mail and packages. Conducts regular assessments of existing quality audit protocols, activities, and reports; develops new protocols as necessary; and facilitates effective remediation of findings and corrective actions.Ensure that every customer interaction is in line with our company's standards for excellence, helping to foster customer satisfaction and loyalty. Faxing and other administrative jobs.
  • Vanderbilt University Medical Center
    Patient Access Specialist
    Vanderbilt University Medical Center Sep 2023 - Present
    Nashville, Tennessee, Us
  • Tyme Global Solutions (Navient)
    Bilingual Customer Service Representative
    Tyme Global Solutions (Navient) Feb 2021 - Present
  • Cardiovascular Clinic West Tennessee Health Care
    Patient Access Specialist/ Medical Billing And Coding Specialist
    Cardiovascular Clinic West Tennessee Health Care Dec 2023 - Mar 2024
    Performed CPT and ICD-10CM codes and modifiers to ensure accurate billing procedures were followed for 50patient records per day.• Used thorough knowledge of coding system to assign appropriate CPT, HCPC, ICD-10CM and DRG codesCommunicate effectively with insurance companies, providers, pharmacies, and patients regarding prior authorizations.Inbound and outbound calls for patients asking for refills or upcoming appointments. Faxing and other administrative jobs.
  • Vumc
    Account Access Specialist
    Vumc Sep 2023 - Mar 2024
  • Surge Staffing Company
    Bilingual Manager
    Surge Staffing Company Mar 2023 - Mar 2024
  • Insight Global
    Bilingual Customer Service Representative
    Insight Global Feb 2021 - Mar 2024
    Atlanta, Georgia, Us
  • Kellogg Company
    Saltine Cracker Technician/ Ulf Graham, Saltine Packaging
    Kellogg Company Nov 2015 - Mar 2024
    Battle Creek, Michigan, Us
    Manufacturing experienced
  • Kellogg Company
    Scales, Palletizer, Flowrapper Technician
    Kellogg Company Nov 2015 - Mar 2024
    Battle Creek, Michigan, Us
    Flow wrapper, Scales and Palletizer
  • Kellogg Company
    Quality Leader, Module Owner
    Kellogg Company Aug 2015 - Jan 2021
    Battle Creek, Michigan, Us
  • The Home Depot
    Special Service Associate
    The Home Depot Aug 2013 - May 2014
    Atlanta, Georgia, Us
    Managed material handling, traffic, paper and general services departments. accountable for inventory control of incoming and outgoing products. Ensure that customer’s transactions are processed quickly and accurately. Answering question by telephone or in person, facilitating will call pick-ups and resolving any issue that arise.
  • Walmart
    Sales Associate Cashier
    Walmart Jun 2012 - Sep 2012
    Bentonville, Arkansas, Us
    Maintain Positive working relationship with customers and employee. Checked out customers after making purchases, reorganized clothing, and other duties as necessary.
  • West Tennessee Healthcare
    Sterile Technician
    West Tennessee Healthcare Jan 2011 - May 2011
    Jackson, Tn, Us
    Sterilized hospital instruments, loaded and operated dry-heat sterilizer, wrapped techniques, packaged materials.
  • Sodexo
    Supervisor
    Sodexo Apr 2009 - Aug 2010
    92866 Issy Les Moulineaux Cedex 9, Fr
    Responsible for general operation of 25 employee. Provide support and open communication with the clients and managements to accomplish company efficiency.Supervised housekeeping functions while maintaining paper accountability. Typed and filed reports, filed receipts, communicated with clients, facilitated morning meetings, ordered/inventoried supplies, monitor safety of employees
  • Aldelano Corporation
    Production Line Leader
    Aldelano Corporation Oct 2007 - Apr 2009
    Ontario, Ca., Us
    Manage the overall manufacturing procedures in a productive safe manner. Supervised over 20 employees in all operations in line. Ensured quality of products met or exceeded expectations.

Lorena Thomas Skills

Foreign Languages Leadership Microsoft Office Teamwork People Skills Time Management Team Building Sales

Lorena Thomas Education Details

  • Aapc
    Aapc
    Medical Billing And Coding
  • Union University
    Union University
    Business Management Minor In Spanish
  • Jackson State Community College
    Jackson State Community College
    Office Management And Supervision
  • Cincinnati State Technical And Community College
    Cincinnati State Technical And Community College
    Surgical Technology/Technologist
  • Las Pinas College Philippines
    Las Pinas College Philippines
    Nursing Education
  • Perpetual Help College Of Rizal Philippines
    Perpetual Help College Of Rizal Philippines
    Pre-Nursing Studies
  • Aapc
    Aapc
    Medical Billing And Coding
  • Aapc
    Aapc
    Medical Billing And Coding
  • Union University
    Union University
    Business Management Minor In Spanish

Frequently Asked Questions about Lorena Thomas

What company does Lorena Thomas work for?

Lorena Thomas works for Insight Global

What is Lorena Thomas's role at the current company?

Lorena Thomas's current role is Bilingual Customer Service Representative.

What is Lorena Thomas's email address?

Lorena Thomas's email address is lo****@****ogg.com

What schools did Lorena Thomas attend?

Lorena Thomas attended Aapc, Union University, Jackson State Community College, Cincinnati State Technical And Community College, Las Pinas College Philippines, Perpetual Help College Of Rizal Philippines, Aapc, Aapc, Union University.

What are some of Lorena Thomas's interests?

Lorena Thomas has interest in Reading Books, Watch Discovery Channels.

What skills is Lorena Thomas known for?

Lorena Thomas has skills like Foreign Languages, Leadership, Microsoft Office, Teamwork, People Skills, Time Management, Team Building, Sales.

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