Lorena Willis Email & Phone Number

✓ Outstanding communications and presentation skills, both written and oral;✓ Experience in management including planning, organization.✓ Excellent decision-making, problem solving, analytical and strategic planning skills;✓ Years of management experience in environment with multiple areas of responsibility and development, management and evaluation.✓ Strong customer service background✓ Firsthand knowledge with organization of large party events, including catering services for Weddings, Corporative meetings, Country holiday celebrations and active participation in Brazilian Government festivities.✓ Extensive experience with Banquet Hall catering and receptionist services✓ Active participation of a seven days seminar in hospitality, cruise ship, cooking, food and drink appreciation and selection. Active participation in hotels auditing and guests surveys.✓ Successfully completed course in preparation and presentation of typical meals of the most important regions of Brazil. Preparation and presentation of international meals.✓ PC literate, MS Windows, Word, PowerPoint, Excel, Internet Explorer, ADP✓ Data entry, facsimile, touch-screen register✓ Trilingual: English, Portuguese and Spanish.✓ Food Safety Certificate

Listed skills include Customer Service, Microsoft Excel, Microsoft Office, Adp, and 2 others.

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  Fecea- Faculdade Estadual De Ciencias Economicas De Apucarana

  Tourism And Travel Services Management