Lorena Agnes Vega
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Lorena Agnes Vega Email & Phone Number

IT Application Manager hos Udenrigsministeriet at Udenrigsministeriet
Location: Copenhagen, Capital Region Of Denmark, Denmark 11 work roles 2 schools
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Current company
Role
IT Application Manager hos Udenrigsministeriet
Location
Copenhagen, Capital Region Of Denmark, Denmark
Company size

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Lorena Agnes Vega is listed as IT Application Manager hos Udenrigsministeriet at Udenrigsministeriet, a company with 1650 employees, based in Copenhagen, Capital Region Of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Lorena Agnes Vega.

Lorena Agnes Vega previously worked as Application Manager at Udenrigsministeriet and IT Specialist at Bupa Global. Lorena Agnes Vega holds Transportlogistics, Shipping from Copenhagen Business School.

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Udenrigsministeriet

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Profile bio

About Lorena Agnes Vega

Since 2016, I have worked in IT as Applications Support Specialist/Product Owner, where I have worked agilely in ServiceNow with, among other things, SCRUM and ITIL. I have experience in IT, Underwriting, Key Account Management, Customer Adviser, Sales Support, Claims handling and Project Management.For more than 20 years, I have worked in international companies with stakeholders at all levels and across many different cultures. I have a solid understanding of business requirements, gained throughout my career -and my original shipping education. I take pride in understanding the users' needs and connecting these to the business – like putting together a puzzle.I am a hard-working, proactive and solution-oriented person, with extensive experience in solving tasks of high complexity and have a proven track record of successful results. I am able to work both, independently and closely together with others, across departments and organizational levels. It is important for me to contribute to a good working climate, in the department itself and in the rest of the company.I believe best results are created, with honest, loyal and close collaboration across departments.In private, I am first of all a mother, wife, sister, friend - and a board member, winter bather and blood donor. I practice yoga as often as I can, as it has the mental and physical aspect that appeals to me. Charity work also means a lot to me, which is why I do voluntary work for the Red Cross (Indre By) in their Watch Service, as a “Vågekone”, as I believe no one should leave this world being alone!Lorena Agnes VegaCopenhagen#ApplicationSupport #ProductOwner #ProjectManagement #BusinessDevelopment #DataCollection #Underwriter #KeyAccountManagement #SeniorKundekonsulent #InternationalBusiness #Strategy #Stakeholder #Communication #ClaimsManagement #Undervisning #Application #Projektledelse #Incident&ChangeManagement #ProcesDokumentation #ProjectManagament #Compliance #ApplicationTesting #BusinessDevelopment #CustomerRelationsManagement #Intereststyring

Listed skills include Health Insurance, International Health Insurance, Travel Insurance, Internal Communications, and 8 others.

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Lorena Agnes Vega's current company

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Udenrigsministeriet
Udenrigsministeriet
IT Application Manager hos Udenrigsministeriet
copenhagen, capital region, denmark
Website
Employees
1650
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11 roles · 29 years

Lorena Agnes Vega work experience

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It Specialist

Palægade, Copenhagen

  • Responsible for prioritizing and handling Incidents and Changes effectively in ServiceNow and ensuring that solutions are delivered within the SLA in accordance with ITIL's best practice, as well as assessing.
  • Create value as an efficient and credible/reliable Product Owner between IT and the business in order to ensure that all Changes and Incidents are delivered with the right priority and that these are properly tested by.
Jan 2017 - Mar 2023

Service Account Manager

  • Provide excellent customer service to European and Latin American markets
  • Daily communication in English and Spanish with insurance brokers and broker secretaries regarding changes, premium questions or claims inquiries
  • Daily contact with European and American hospitals regarding bills
  • Case processing of complex claims/cases, Super user in core insurance system PSI
  • Teaching insurance brokers, broker secretaries and internal staff how to navigate the manufacturer's website
  • Used as SME and UAT on Project 'Online Customer', in connection with Bupa's digital journey with online self-service solutions to meet the increasing need for self-service from health and travel insurance customers
Oct 2016 - Nov 2016

Claims Management - Bupa Global Travel

Københavnsområdet, Danmark

Case management of complex claimsHandling of claims through United HealthcareServicing international customers and brokersSupport to team managers in claims issues

Jun 2016 - Oct 2016

Trading Underwriter, Sundhed/Codan Care

  • Assessment of injury statistics
  • Premium determination for new tenders
  • Risk assessments of new customer relationships
  • Responsibility for profitable customers, framework agreements, etc.
  • Preparation of offers and larger tenders
  • Quality control
Aug 2015 - May 2016

Key Account Manager

  • Support to the sales team
  • Customer care & customer retention
  • Preparation of contracts, acceptance sheets and basis of agreement
  • Operation at CVR and CPR level
  • Responsibility for main renewal
  • Assessment of requirements from the customer/company
Jan 2012 - Aug 2015

Senior Customer Consultant

2005 - 2011 ~6 yrs

Shipping Assistant Trainee (At Wilson Freight Systems A/S)

København

1997 - 1999 ~2 yrs
Team & coworkers

Colleagues at Udenrigsministeriet

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2 education records

Lorena Agnes Vega education

FAQ

Frequently asked questions about Lorena Agnes Vega

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What company does Lorena Agnes Vega work for?

Lorena Agnes Vega works for Udenrigsministeriet.

What is Lorena Agnes Vega's role at Udenrigsministeriet?

Lorena Agnes Vega is listed as IT Application Manager hos Udenrigsministeriet at Udenrigsministeriet.

Where is Lorena Agnes Vega based?

Lorena Agnes Vega is based in Copenhagen, Capital Region Of Denmark, Denmark while working with Udenrigsministeriet.

What companies has Lorena Agnes Vega worked for?

Lorena Agnes Vega has worked for Udenrigsministeriet, Bupa Global, Codan Forsikring, Skandia Pension, and If Insurance.

Who are Lorena Agnes Vega's colleagues at Udenrigsministeriet?

Lorena Agnes Vega's colleagues at Udenrigsministeriet include Anders Karlsen, Lars Thostrup, Kira Smith Sindbjerg, Bodil Riisom Pedersen, and Neelum Mehmood.

How can I contact Lorena Agnes Vega?

You can use AeroLeads to view verified contact signals for Lorena Agnes Vega at Udenrigsministeriet, including work email, phone, and LinkedIn data when available.

What schools did Lorena Agnes Vega attend?

Lorena Agnes Vega holds Transportlogistics, Shipping from Copenhagen Business School.

What skills is Lorena Agnes Vega known for?

Lorena Agnes Vega is listed with skills including Health Insurance, International Health Insurance, Travel Insurance, Internal Communications, Corporate Communications, Key Account Management, International Shipping, and Trading.

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