● As a Documentation and Compliance Specialist, I was responsible for providing site-wide training on Good Documentation Practices (GDP) and Data Integrity to ensure that all team members adhered to industry standards and regulatory requirements. I tracked and managed site change controls, ensuring that proper documentation was maintained and approvals were obtained in a timely manner. I played a key role in maintaining and updating the Integrated Management System (IMS), ensuring that all documents were easily accessible and in full compliance with both internal and external standards. Additionally, I reviewed, uploaded, and ensured that Standard Operating Procedures (SOPs) met all necessary regulatory requirements before being added to the system. I was also responsible for the distribution and reconciliation of controlled SOPs in GMP-regulated areas, ensuring strict adherence to Good Manufacturing Practices (GMP). In my role, I issued batch records and labels, ensuring they met GMP standards and were accurately distributed to production teams. I managed and maintained accurate employee signature lists for controlled documents, ensuring compliance with both internal policies and external audit requirements. I also oversaw the onsite and offsite document retention processes, ensuring proper archiving and retrieval according to regulatory requirements. Additionally, I provided support during internal and external audits, ensuring that all documents were readily available and compliant with regulatory standards.

As a Jr. HR Generalist, I provide high-quality customer service to support HR matters and maintain confidentiality for sensitive information. My responsibilities include ensuring accurate employee data in the HR system, assisting with new hires and pre-employment testing, creating badges, and managing training records. I contribute to daily workflow, handle employee relations, and actively participate in recruiting activities, including job postings and interview coordination. I am fluent in 3 languages, English, Spanish and German and I support our non-English-speaking associates as an interpreter. I am the key point of contact for translation of training documents from our German Headquarters. I build strong relationships within client groups, assist in termination processes, and manage travel arrangements. Additionally, I coordinate company events, handle travel expenses for senior executives, and oversee the front desk, performing various administrative tasks.

As an Accounting Specialist, I maintain meticulous records, including ledgers, journals, and invoices. I support daily, monthly, and annual accounting activities, including financial report generation, budget development, tax preparation, and audit assistance. Communication with clients regarding account statuses and addressing discrepancies is a key aspect of my role. I also communicate with vendors to ensure accurate charges and timely payments. My responsibilities encompass general ledger bookkeeping, addressing accounting irregularities, managing client accounts, and maintaining month-end checklists. Additionally, I play a central role in the preparation for annual audits and perform various administrative tasks, including travel and lunch management, ensuring compliance with internal accounting procedures.

As a Junior Accountant specializing in Accounts Payable, I accurately receive and verify invoices and requisitions, ensuring compliance with financial policies. I efficiently prepare and process batches of invoices for data entry, handling backup reports afterward. My responsibilities extend to managing Group and Travel agent commissions, maintaining updated service agreements, and processing Manager's Expenses. I play a crucial role in printing and distributing monthly financial reports, while also maintaining organized vendor files and a filing system for all financial documents.

In my role as an Accounting Clerk, General Cashier, and Revenue Auditor, I handle a range of responsibilities. As a General Cashier, I record and reconcile all cash deposits, prepare bank deposit slips, and manage daily House Bank activities, including issuing floats to cashiers. Additionally, I prepare daily reports, handle petty cash, and manage foreign exchange. In my capacity as a Revenue Auditor, I balance revenue using the DA-5 System, reconcile rate discrepancies, and monitor Conference and Banqueting Revenue against function sheets. I conduct checks on various aspects like non-arrivals, late departures, voids, and manage revenue from telecommunication services, Pay TV, HSIA, and parking. Moreover, I oversee inventory control, address over/shortages, and play a vital role in month-end closing procedures. My responsibilities extend to ensuring accuracy in Day Meeting Packages and handling the preparation and filing of taxes for the property, including Occupancy, Alcohol, Sales, and Use Tax.

•front desk computer system; front desk agent responsibilities; procedures for efficiently performing various tasks; •communicate effectively with guests, management and other departments; check-in and check-out procedures; •promote organization's Preferred Guest Program and provide recognition and benefits to all present members; •cashier responsibilities; accept payment for guests' accounts both at the time of registration and at checkout;•maintain a house bank and make a deposit and accurate report of receipts daily; •cash checks and exchange currency for guests; group arrivals procedures, •guest room assignment and control; walk over procedures; hourly house counts;•travel agency registration procedures; •sell-out controls; room key controls; room up selling techniques;•procedures for resolving guest concerns. •strategies to maximize occupancy and revenue;•follow-up on credit problems with Credit Manager and Front Office Manager; review Housekeeping reports and follow-up;•learn front desk manager duties and responsibilities, •participant in management meetings

•Process in/out coming mails •Answering phone calls, Responsible for ordering office supplies, •Arrange Meeting Facilities •Arrange travel through internal or outside agents •Prepare trip plans and expense reports for boss •Complete expense reports after trip

•check in and check out of all guests•answering phone calls •balancing the daily cash•making after hours reservations•updating client information -accountable for credit transactions and banking •Resolving guest complains (when the M.O.D was not in house)