Lorena Davidson Email & Phone Number

Poughkeepsie, Ny, Us

Seattle, Washington, United States

Ravels, Flemish Region, Belgium

• expanded my ability to connect with a broad spectrum of people in multiple languages and assist in child development and management. • delivered quality support and training to children with a keen focus on developing social skills even as, performed daycare service for kids while teaching the Portuguese and English language.

Rio De Janeiro, Brasil

• Managed payment transactions from restaurant and room service customers.• Recorded orders accurately, including special requests or dietary restrictions.• Provided information about menu items, availability, and estimated delivery or preparation times.• Managed the seating arrangement to ensure an efficient flow of quests.• Assisted in ensuring that the daily routines and special amenities for guests were executed smoothly.• Maintained high service standards and ensured guests' needs were met.

• Handled sensitive and confidential information with utmost discretion and maintained confidentiality protocols.• Maintained a consistent structure for the spreadsheets, using clear headings and labels for ease of access.• Used a digital calendar to schedule meetings, appointments, and tasks. Set reminders to ensure they don't miss important events.• Create daily or weekly to-do lists to keep track of tasks.• Prioritized tasks based on their urgency and importance.• Organized their emails into folders or labels based on categories or projects.• Scheduled specific times during the day to check and respond to emails.• Managed office supplies, maintained inventory, and placed orders as needed.

Rio De Janeiro, Brasil

• Ensured that guest information is accurately entered into the reservation system. Verified all details, such as names, contact information, special requests, and any preferences.• Coordinated with all departments across the hotel, to ensure that they have accurate and up-to-date guest information leading to excellent service.• Provided customer service as a positive experience, effective communication is essential whether on the phone or through email.

Introduction Of Business Specialization

Dutch A1

Advanced English, English As Second Language

High School Diploma