Bilingual professional with over 5 years of experience in customer service, specializing in the healthcare and international banking sectors. Over the past two years, I have supported the U.S. market at Optum, delivering efficient solutions and high-quality service in the healthcare industry. Prior to that, I worked in banking for the Canadian market at Scotiabank, where I developed a strong understanding of the global financial landscape.I am seeking remote opportunities that will allow me to leverage my bilingual expertise, work from Bogotá, and receive compensation in U.S. dollars. My objective is to continue growing professionally in roles that focus on international markets, increase my earning potential, and contribute to the company’s success through exceptional customer service.