CLIENT SERVICEThe Home Depot Inc. is an American home improvement supplies retailing company that sells tools, construction products, and services. Supporting company policies and procedures:• Ensure that customer transactions are processed quickly and accurately, answering customers' questions (via telephone or in-person) and setting expectations. • Interact with customers and associates in the store to ensure that excellent customer service is achieved. • Facilitate will call pickups and resolve any issues that arise in online orders with HomeDepot.com, as well as tracking orders between them and the store. • Process returns under policy lines and checks out.

BOOKKEEPING ACCOUNTING | FINANCE | PAYROLL | Freelance using UpWork platformAltva is a portfolio company interested in helping people and their pets life happier and healthier lives, with companies that go from instant access to healthcare (Strong Health) to premium lab-tested pet products (Honest Paws), among others. With teams across different states in the US and other Latin American countries, they maximize the use of technology to keep their employees connected.Reconcile the year 2018 credit card statement from Shopify, Authorize, and FSS Data Entry and establish a model to follow up on the task.Using Klipfolio, Excel (Pivot Tables), QuickBooks reports and ADP reports to create dashboards by company and branch for the CFO.Help in payroll transition from Gusto and PrimePay to ADP:• File journal statements and tax reports from Gusto and PrimePay.• Maintain contact with the ADP implementation team and service center to solve payroll cycle, time and attendance, pay delays, and other issues appearing through the first payroll process.• Run payroll semimonthly and move cycle through ADP for 5 codes, including W-2 and 1099 employees.• Consolidate the payroll statement from Gusto, PrimePay, and ADP (by the company) to validate W-2 and 1099 preview provided by ADP.Manage Expensify account to reconcile company credit card statements and approve reimbursement following expense policy.Manage secondary reconciliation.

CLIENT SERVICE | AUDITINGWalmart is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.Supporting company policies and procedure:• Received and monitored merchandise and supplies from distribution centers and vendors by managing vendor access; auditing merchandise received; tracked damaged claims to ensure proper credit is received by the store; finalized reports and logs; communicated with vendors; and organizes and maintains the area of responsibility by completing and retaining required paperwork, logs, and other documentation.• Collaborate with managers, co-workers, customers, and other business partners.

CLIENT SERVICE | AUDITINGWalmart is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.Supporting company policies and procedure:• Received and monitored merchandise and supplies from distribution centers and vendors by managing vendor access; submitted warehouse mislabels; auditing merchandise received; tracked return center, recalled, and damaged claims to ensure proper credit is received by the store; finalized report and logs; communicating with vendors; and organizes and maintains the area of responsibility by completing and retaining required paperwork, logs, and other documentation.• Collaborated with managers, coworkers, customers, and other business partners; identify priorities, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; and adapt to learning from change, difficulties, and feedback.• Maintained the claims and hazardous waste storage area. • Supervised associates in the claims area by assigning duties, communicating goals; providing feedback and follow-up; monitoring performance; and teaching.

ACCOUNTING | BACKOFFICE | FINANCEGSK is a science-led global healthcare company with 3 global businesses that research, develop, and manufacture innovative pharmaceutical medicines, vaccines, and consumer healthcare products.Performed the following activities using Oracle JD Edwards EnterpriseOne system: • Analyzed Company financial accounts relating to Cash (Bank Reconciliation), Fixed Assets, Payable accounts, Labor liabilities, Supply costs, Infrastructure costs, Professional services, and local currency differential rates. • Administrative supported the Financial Area with the creation and modification of Suppliers.• Reviewed the PayLink. • Generated purchase orders (ORs, OSs, OLs) regarding products and services provided to the department (Accounts Receivables).Prepared, verified, and submitted cut-off entries to send to the Business Service Centers (BSC) located in Costa Rica. Validated of Suppliers. Performed and validated the Fixed Asset acquisition process. Supported the financial, government, and tax audits (internal and external). Prepared and maintained monthly files for internal use. Updated, generated, and safeguarded documents, following local law.

BOOKKEEPING ACCOUNTING | TAX (Venezuela market)FUNDAPROYECTOS is a family-owned company dedicated to improving the Project Management at a personal and professional level, through the development of the PMI Triangle of Talent skills: Project Management, Organizational Change, and Leadership with Emotional Intelligence.Planned, organized, and controlled the Foundation. Realized Accounting and paying taxes. Logistics-supported events sponsored by the Foundation.

FINANCE | BOOKKEEPING ACCOUNTINGVEPICA is a multinational engineering company headquartered in Houston, Texas, U.S.A., with branches in Canada, China, Colombia, and Venezuela that have successfully executed over 4,000 projects around the world.Assisted in the transition from HP Financial Services to SAP FI Module system.Performed the following activities as SAP Finance user: • Solved SAP accounting issues.• Worked in the Accounts Receivable cycle, billing, processing payments, and compiling segments of monthly closings and annual reports.• Analyzed and compensated accounts, regarding Cash (Bank Reconciliation). • Recorded accounting operations. • Loaded International Accounting, bank statements, and the exchange rate for Houston, Texas office. • Analyzed financial loans. Management of the department's Petty cash and office supplies.