Lorena Galicia Email & Phone Number

Brooklyn, New York

Tampa, Florida

La Guardia Airport - Nyc

Duties include providing customer service to all customers/passengers.Helping the passengers with guidance into the right direction to havingthe best airport experience possible. Some other responsibilities includeTicketing, providing service recovery, as well as ensuring the flights aredeparted in a timely manner. However, if any irregularities, keeping thepassengers informed as much as possible.

Duties included handling all incoming emails & faxes, providing efficientcustomer service. Handling most monetary transactions. Analyzed,processed & opened new clients accounts. Carried out ordering, pricing,inventory, & quality control. Heavy telephone communications. Acted asa liaison between client & vendor. Assisted in accounts payable &receivable, producing reports & bank reconciliations, assisted in payrollas well as supervised over 25 employees.

Brooklyn, N.Y.

Duties included creating route packages for drivers, assuring the invoicesmatched the products on the delivery trucks, processing orders fromdistributors individually, & assisting in the customer service department..

Provided with the necessary information for each clientele. Typed up legal documents for cases and filed at the courts.

Greater New York City Area

Translated deportation documents from English to Spanish.

Certified Bookkeeper

Education record