Lorena Tapia Gaete Email & Phone Number

Santiago, Chile

Lead the development, analysis, and implementation of a commercial plan for brands and products, taking into account sales channels, points of sale, and profitability. Proactively identify new business opportunities through market research, and manage their implementation to ensure success. Provide insightful and actionable reporting on the performance of designed plans. Identify growth opportunities and contribute to the development of the product roadmap. Leveraging Google Ads to execute a… Show more Lead the development, analysis, and implementation of a commercial plan for brands and products, taking into account sales channels, points of sale, and profitability. Proactively identify new business opportunities through market research, and manage their implementation to ensure success. Provide insightful and actionable reporting on the performance of designed plans. Identify growth opportunities and contribute to the development of the product roadmap. Leveraging Google Ads to execute a diverse range of online marketing initiatives, conducting in-depth analysis and optimization of ad campaigns to maximize ROI. Show less

Brisbane Area, Australia

English studies and I am a committed volunteer at Wesley Hospital, where I contribute my English language skills to help others in need.

Santiago, Chile

Lead, manage, and coordinate activities to ensure the continuity of service delivery and maintain high quality standards (service level agreement). Measure and generate reports on the status of key performance indicators (KPIs) relevant to the service. Achieve contractual milestones on time and within budget, with the required level of quality. Be accountable for the resolution of customer cases and requirements, from start to finish, and ensure that contractual SLAs are met. Provide… Show more Lead, manage, and coordinate activities to ensure the continuity of service delivery and maintain high quality standards (service level agreement). Measure and generate reports on the status of key performance indicators (KPIs) relevant to the service. Achieve contractual milestones on time and within budget, with the required level of quality. Be accountable for the resolution of customer cases and requirements, from start to finish, and ensure that contractual SLAs are met. Provide constructive feedback on the effectiveness of established standards, processes, and operating procedures to drive improvement initiatives. Experienced in providing high-level customer service to major corporations. Demonstrated success in building and maintaining relationships with key decision-makers at major corporations, such as Fonasa, Dibam, British American Tobacco and Financial Market Regulatory Commission. and leading projects that deliver significant results. Show less

Chile

Lead project planning and execution, ensuring the quality of project deliverables, managing project finances and costs, and mitigating project risks, issues, and tasks. Craft comprehensive project management documentation, including detailed project status reports, to ensure transparency, accountability, and informed decision-making. Foster strong client relationships and project stakeholder engagement, ensuring customer satisfaction and exceeding expectations. Optimize and enhance project… Show more Lead project planning and execution, ensuring the quality of project deliverables, managing project finances and costs, and mitigating project risks, issues, and tasks. Craft comprehensive project management documentation, including detailed project status reports, to ensure transparency, accountability, and informed decision-making. Foster strong client relationships and project stakeholder engagement, ensuring customer satisfaction and exceeding expectations. Optimize and enhance project management tools, encompassing project status, scope changes, project overview, resource allocation, milestones, projections, Gantt charts, earned value (SPI and CPI), and budget versus expenditure, to maximize efficiency, productivity, and decision-making. Contribute to a cohesive PMO network by engaging in regular communication and collaboration with regional PMO teams to ensure consistent and effective project management practices across the organization.Proven expertise in leading and implementing clinical process improvement initiatives in leading Chilean healthcare institutions. Including Sotero del Rio Hospital, Servicio Salud Metropolitano Sur and FUSAT Hospital Clinic. Show less

Chile

Experienced in using process modeling tools, including Aris and BPMN, to design, analyze, and improve business processes. Consolidate and organize process-related information, such as policies, procedures, technical manuals, and other documentation. Develop graphical representations (models) of processes using the BPMN standard, with Aris tool, and analyze and evaluate the performance of the processes and the achievement of their objectives.

Chile

Oversees the strategic management of employees, resources, and leads within a designated geographic region, driving operational excellence and achieving organizational goals. Develop and execute a comprehensive direct sales development strategy, including market segmentation, goal setting, and activity planning. Articulates a clear and inspiring vision for the team that aligns with the company's strategic objectives, fostering a culture of high performance and achieving exceptional results… Show more Oversees the strategic management of employees, resources, and leads within a designated geographic region, driving operational excellence and achieving organizational goals. Develop and execute a comprehensive direct sales development strategy, including market segmentation, goal setting, and activity planning. Articulates a clear and inspiring vision for the team that aligns with the company's strategic objectives, fostering a culture of high performance and achieving exceptional results. Consistently achieves revenue, profit, and goals through strategic planning, execution excellence, and a data-driven approach to sales management. Show less

Chile

Drives the vision and development of digital products, ensuring alignment with business and technology strategy. Manage programmatic content budget in alignment with strategic definitions. Leads the development of Capex and OpeX estimates for new projects and operations.Oversees and ensures compliance with programmatic content provider contracts, supporting budget planning and execution.

Master Of Business Administration (Mba), Marketing/Marketing Management, General

Magister En Gestion Y Direccion De Empresas, Engineering/Industrial Management

Industrial Civil Engineering, Engineering