Volunteer patrol of city to discourage crime. Volunteer at special events for security and parking assistance.

• Provided all administrative support for President and for CEO in absence of his Executive Administrator.• Controlled calendar, scheduled meetings and arranged travel for President and for CEO in absence of his Executive Administrator. • Cared for company vehicles, managing maintenance schedules, keeping vehicles in clean, good running order.• Prepared and disseminated daily and monthly reports using NAVISION software, as required by the Railroads.• Greeted guests and coordinated meals, locations and entertainment for meetings. • Oversaw building to include the office and kitchen supplies, replenishment of supplies in the break room, activity room and gym. • Responsible for outdoor building maintenance, to include finding and hiring landscaping contractor, pest control and housekeeping. • Controlled personnel access to keys to the building.

• Provided all administrative and Paralegal tasks for Senior Vice President/General Counsel.• Arranged travel, schedule coordination and used strong writing skills for correspondence.• Handled trademark, intellectual property and brand protection issues and infringements. • Acted as liaison between CEO, President and CFO, as well as Global Licensing Department.• Handled real estate and licensing contracts, ensuring accuracy and proper compliance.• Attended conferences for CLE requirements; Trademark Adm/Intellectual Property focused. • Prepared board books/documents for quarterly board meetings while company was private.• Coordinated with team during the smooth transition from private ownership to ownership by publicly traded company.• Volunteered and served as first responder for the company, CPR certified (both Red Cross and American Heart Association) and member of the company’s Safety Committee. Managed Veteran’s Day celebration for all veterans within the company, making sure they all received their gifts and had a good lunch. Also involved with the Inclusion and Diversity group.• Moved to Executive Level Assistant position one year after hired for customer service. • Selected as mentor/concierge for incoming new employees in customer service department.• Customer Service representative handling calls from seven sales territories and six major accounts, averaging 260 calls per week and accurately entering 50-100 orders per day.

• First Call Response in six person call center, receiving over 40,000 calls per year. These calls resulted in ordering advertising Point of Purchase materials for over 7,000 stores.• Responsible for FedEx billing through DirectLink system. Implemented changes in tracking and billing system which resulted in substantial savings to the company. • Responsible for receiving and sorting mail for entire Marketing and Advertising group, over 150 people. • Responsible for relief reception duties in the absence of the regular receptionist. • Responsible for supply ordering, both office supplies and coffee supplies.• Handled all administrative duties within department, as well as all administrative duties including, but not limited to, travel arrangements and schedule coordination, typing correspondence and data entry, for the Senior Director of Production Services. Also assisted the Vice President of Operations during the absence of her administrative assistant.• Volunteered to assist with planning, set up and running of monthly awards ceremonies for the Marketing and Advertising Group.• Volunteered each year to be a United Way Fund Raiser coordinator for the Marketing and Advertising Group.• Volunteered regularly at company functions which served to reward sales goals met by store personnel.

• Ensured investment worksheets submitted by agents were correct.• Operated scanner to enter all data submissions into database. • Forwarded worksheets to fund companies daily.• Acted as relief receptionist during lunch and absence of regular receptionist.

Took on the difficult task of re-creating computer files that were inadvertently removed from the mainframe, by utilizing hard copy records and entering them into the computer.