Lorena Perez

Lorena Perez Email and Phone Number

Global Admissions Team Lead @ Schiller International University
Madrid, ES
Lorena Perez's Location
Madrid, Community of Madrid, Spain, Spain
Lorena Perez's Contact Details

Lorena Perez personal email

About Lorena Perez

Lorena Perez is a Global Admissions Team Lead at Schiller International University. She possess expertise in digital media, television, social media, marketing, editing and 8 more skills.

Lorena Perez's Current Company Details
Schiller International University

Schiller International University

View
Global Admissions Team Lead
Madrid, ES
Website:
schiller.edu
Employees:
321
Lorena Perez Work Experience Details
  • Schiller International University
    Global Admissions Team Lead
    Schiller International University
    Madrid, Es
  • Schiller International University
    Admissions And Recruitment Advisor
    Schiller International University May 2021 - Present
    Madrid, Community Of Madrid, Spain
    Drove a remarkable 113% growth at the Madrid Campus from 2021 to 2022, resulting in close to 200 global enrollments from 2021 to 2023. Key in establishing standardized admissions process and crafting sales materials for enhanced sales. Conducted daily recruitment and admissions audits and implemented corrective actions based on audit findings to improve the efficiency and effectiveness of recruitment and admissions processes. Organized recruiting events, represented the institution at college fairs, and conducted academic interviews.
  • Groupe Psa
    Customer Support Representative
    Groupe Psa May 2019 - May 2021
    Madrid Area, Spain
    Conducted training sessions for UK and ES clients on the PSA platform, completing a nationwide program for over 345 clients ahead of schedule. Responded promptly to client inquiries via email or phone and troubleshooted platform issues, offering actionable guidance. Utilized remote access to customers' computers as needed to resolve technical problems.
  • Zertifica Global
    Customer Service Representative
    Zertifica Global Aug 2018 - Mar 2019
    Madrid Area, Spain
    Managed high-volume order processing, applications, and requests, handling large volumes of incoming calls with professionalism and positivity. Addressed customer inquiries promptly, offering timely solutions and follow-up to ensure satisfaction. Coordinated with internal departments and provided feedback to enhance customer service efficiency.
  • Eveve
    Operations And Account Manager
    Eveve Dec 2017 - Aug 2018
    Madrid Area, Spain
    Oversaw sizeable team of sales executives and provided support through various channels, as the primary account contact, and managed customer interactions globally. Monitored and analyzed customer product usage, offering technical assistance as needed. Collaborated with Sales for client onboarding and relationship development, conducted software training, and financial management.
  • Visual Data Media Services
    Account Manager
    Visual Data Media Services Oct 2012 - Apr 2015
    Burbank, Ca
    Oversaw client communications and profiles, contributed to new business acquisition, and addressed technical issues via Zendesk while maintaining day-to-day client relationships and assessing their needs. Managed scheduling, processing, and distribution of broadcast and agency/client orders, acting as the primary client liaison through the Facility Management System.
  • Deluxe Media Services Inc
    Senior Account Coordinator
    Deluxe Media Services Inc Apr 2007 - Oct 2012
    Burbank, Ca
    Collaborated with Operations Management to ensure timely delivery of high-quality products to customers. Reviewed client needs for accurate project completion, advising the Account Director on customer issues and service enhancements. Managed work orders throughout their lifecycle, inputting instructions and tracking progress in the production system.

Lorena Perez Skills

Digital Media Television Social Media Marketing Editing Post Production Client Services International Business Video Public Relations Video Production New Media Broadcast Television

Lorena Perez Education Details

Frequently Asked Questions about Lorena Perez

What company does Lorena Perez work for?

Lorena Perez works for Schiller International University

What is Lorena Perez's role at the current company?

Lorena Perez's current role is Global Admissions Team Lead.

What is Lorena Perez's email address?

Lorena Perez's email address is lo****@****ail.com

What schools did Lorena Perez attend?

Lorena Perez attended Schiller International University Madrid, Los Angeles Valley College.

What are some of Lorena Perez's interests?

Lorena Perez has interest in Traveling And Discovering The World.

What skills is Lorena Perez known for?

Lorena Perez has skills like Digital Media, Television, Social Media, Marketing, Editing, Post Production, Client Services, International Business, Video, Public Relations, Video Production, New Media.

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