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Lorena Martinez Email & Phone Number
Business Payment Operations, Sr. Manager
at
Expedia Group
1 work email found
@expedia.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Payment Operations, Sr. Manager
Location
Seattle, Washington, United States
Who is Lorena Martinez? Overview
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Quick answer
Lorena Martinez is listed as Business Payment Operations, Sr. Manager at Expedia Group, based in Seattle, Washington, United States. AeroLeads shows a work email signal at expedia.com and a matched LinkedIn profile for Lorena Martinez.
Lorena Martinez previously worked as Strategic Partnerships Expedia Global Payments, Manager at Expedia Group and Sr. Payments Analyst at Expedia Group. Lorena Martinez holds Certificate In Contract Management & Negotiation from University Of Washington.
Company email context
Email format at Expedia Group
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{first}.{last}@expedia.com
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AeroLeads found 1 current-domain work email signal for Lorena Martinez. Compare company email patterns before reaching out.
Profile bio
About Lorena Martinez
My passion is to surround myself with people who have drive and who want to help others. This passion is manifested in my career and my life journey. -I work with a talented payment team where we bring significantly large projects to execution in order to save millions of dollars-I work in an innovative space where we challenge the status quo in order to build a resilient payments infrastructure allowing travelers to book their travel with confidence -I work in an environment of open communication that is built on trust. I have navigated hard conversations with third parties in order to come out the other side with a stronger partnership-I believe that consistent engagement with cultures and languages means that we are willing to see others how they see themselves. In 2017 I made a trip of a lifetime by visiting countries throughout the globe to see, touch, breath the world in order to inform my perspective-I have a lifetime goal of becoming a polyglot. In 2021, I began Arabic lessons and also became a member of Toastmasters Mexico City Chapter (Spanish)Specialities: Expert Payments Infrastructure, Commercial and Contract Negotiation, Building Business Processes, Business Intelligence Assessments, Project Lifecycles
Listed skills include Payments, Banking, Spanish, Financial Analysis, and 26 others.
Current workplace
Lorena Martinez's current company
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8 roles
Lorena Martinez work experience
A career timeline built from the work history available for this profile.
Business Payment Operations, Sr. Manager
Current-Manage Business Payments Operations team who oversee the performance of global payments B2C as well as CC for B2B working extensively with off platform technology and external partners for incident resolution -Lead the development of team projects and processes including restructuring of KPI's for transaction performance and merchant fees.-Oversee key.
May 2022 - Present
Strategic Partnerships Expedia Global Payments, Manager
- Drive Expedia Global Payments (EGP) roadmap which processes $70B in traveler and supplier payments through 200 websites located in 75 countries. - Lead collaboration and engagement efforts between EGP technical and operational teams and third parties to execute program workstreams; serve as subject matter expert; remove roadblocks and act as primary.
Sep 2019 - Jan 2023
Sr. Payments Analyst
- Led contract negotiation tied to redundancy program for core brands in Brazil; collaborated end-to-end with cross-functional team to enable secondary acquirer resulting in 4 failover mitigations and average acceptance rate increase of 160 basis points in first month. - Accelerated payment onboarding; formalized payment change management; and established.
Nov 2017 - Sep 2019
Sabbatical Around The World
Europe, Middle East, South & Southeast Asia (26 Countries)
Sep 2016 - May 2017
Payments Sr. Analyst
Homeaway.Com
- Managed payment processing systems which included over 25 gateways and processors.- Served as project lead, partnering with CFO, legal counsel, finance, and accounting, to implement and integrate new payment methods.- Established requirements for new payment methods including SEPA Debit, Boleto, and PayU, as well as new gateway integration requirements.
Dec 2013 - Sep 2016
Chargeback Lead
- Investigated Visa, MasterCard, and American Express debit card chargebacks with coverage of $30k-$50k per quarter in domestic and international cases. - Created case management system for trilingual Portuguese, Spanish, and English caseload.- Partnered with internal IT departments to ensure internal chargeback processing system effectiveness.
Aug 2012 - Dec 2013
Risk Lead
- Led escalation analysis for suspicious payment accounts. - Responded to domestic court-ordered subpoenas, trace requests, and hold harmless requests.- Responsible for fraud detection, investigation, and effective customer service communication.
Mar 2011 - May 2012
4 education records
Lorena Martinez education
Certificate In Contract Management & Negotiation
University Of Washington
Certificate In Project Management
University Of Washington
Study Abroad, Anthropology
Universidade Estadual De Campinas
Master'S Latin American Stuides, Brazil
The University Of Texas At Austin
FAQ
Frequently asked questions about Lorena Martinez
Quick answers generated from the profile data available on this page.
What company does Lorena Martinez work for?
Lorena Martinez works for Expedia Group.
What is Lorena Martinez's role at Expedia Group?
Lorena Martinez is listed as Business Payment Operations, Sr. Manager at Expedia Group.
What is Lorena Martinez's email address?
AeroLeads has found 1 work email signal at @expedia.com for Lorena Martinez at Expedia Group.
Where is Lorena Martinez based?
Lorena Martinez is based in Seattle, Washington, United States while working with Expedia Group.
What companies has Lorena Martinez worked for?
Lorena Martinez has worked for Expedia Group, Europe, Middle East, South & Southeast Asia (26 Countries), Homeaway.Com, Rêv Worldwide, and Rev Worldwide.
How can I contact Lorena Martinez?
You can use AeroLeads to view verified contact signals for Lorena Martinez at Expedia Group, including work email, phone, and LinkedIn data when available.
What schools did Lorena Martinez attend?
Lorena Martinez holds Certificate In Contract Management & Negotiation from University Of Washington.
What skills is Lorena Martinez known for?
Lorena Martinez is listed with skills including Payments, Banking, Spanish, Financial Analysis, Fraud, Leadership, Management, and Analysis.
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