Lorence Valencia Email & Phone Number

As a Juris Doctor graduate, I possess extensive legal knowledge and resources related to Philippine and General International laws. My experience includes volunteering at the Dr. Salonga Center for Law and Development in Silliman University, where I handled legal processing, research, and document preparation. I also worked as a Freelance Paralegal for clients from various nationalities. In this role, I proofread documents involving both Philippine and International Laws and recommend legal resources and support the lawyer and/or legal team.As a paralegal for a town planning firm, I draft Preliminary Planning Assessment and Statement of Environmental Effects for development proposals within the states of New South Wales and Queensland of Australia. Here, we point out the legal constraints and recommend the best approach to help our clients achieve their proposed property development.Additionally, I have over three years of experience in the customer service industry through the BPO sector. As a DSL Tech Support at At&t, I troubleshoot network and internet connectivity issues, providing optimized solutions for subscribers. I also served as an Accounting Software Support at Intuit Quickbooks, assisting small and medium-sized businesses with software recommendations and troubleshooting.During my tenure, I advanced to a tier 2 - floorwalker position, overseeing daily team operations and fostering a positive work environment. Eventually, I became a supervisor for a technical support team of 17 to 25 members.My diligence and professionalism have earned me praise from past employers. I would like the opportunity to bring that same level of stellar work with your Office.