Lorene Guernsey Email & Phone Number

Skilled in long-term project management, including developing project documentation and standard operating procedures (SOPs), directing project team’s work, soliciting group consensus, meeting project deadlines, and documentation submission requirements. Experience with configuration management and change management processes. Expertise in writing and technical editing; and formatting reports, booklets, publications, white papers, reports, spreadsheets, presentations, charts, graphics, timelines, schedules, and web pages. Familiarity with industry standards and specifications, including Configuration Management (CM) and Configuration Management II (CMII) processes, Software Development Life Cycle (SDLC) processes, technical data management, Postal Service Directives and Forms Style Guide, U.S. Government Printing Office Style Guide, U.S. Federal Government Plain Language regulations, along with industry, federal, and military standards. Proficient with the Microsoft Office Professional Suite (Word, Excel, Access, and Visual Basic for Applications), MS PowerPoint, MS Project, MS Visio, Adobe Acrobat, and configuration management software. Fluent in written and oral communication skills. Knowledge of office administrative functions and customer service. Works independently with little direct supervision, functions well in team environment.

Listed skills include Document Management, Software Development Life Cycle, Training And Development, Technical Writing, and 14 others.

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  Techincal Writer Iii

  Mba Consulting Services, Inc. (Mba Csi)

  Jul 2013 - Present - Washington D.C. Metro Area

  As a contractor for U.S. Postal Service (USPS) Engineering Department, I provide project management, configuration management, documentation development, technical writing and review, and support to project teams, subject matter experts (SMEs), and management staff. I produce documentation for various projects including MS Word documents, figures, tables, diagrams, macros, and templates; MS Excel spreadsheets, charts, macros, and templates; MS Visual Basic for Applications macros and templates; MS Visio process charts and diagrams; Adobe Acrobat pdf files; and MS Project schedules. I maintain configuration control of master documents for all projects. With all team projects, I facilitate team communication and documentation development, interview SMEs for expert knowledge, encourage individual input from team members, and solicit group consensus for the final product.Current Project Support:Technical Writer - Software Development Life Cycle (SDLC) documentation, FMT Software (2013 to present)Project Manager - specifications and standards development, ECM (2010 to present)Project Team Lead – ECM SOP development and documentation, ECM (2016 to present)Project Team – ECM Autodesk Vault Implementation, ECM (2017 to present)Document Manager / Technical Writer - Statement of Work (SOW) Cost documentation development, ILS (2013 to present)

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  California State University, Fullerton

  Human Services, General