Lorenia Mcloud Email & Phone Number

Calabasas, California, United States

• Accepted claims electronically, evaluated facts of loss, examined and reviewed associated file materials to prove liability
• Communicated with insured customers, general adjusters, claimants, witnesses, experts and attorneys on a daily basis
• Determined files for arbitration viability and prepared evidence
• Reviewed the initial applicant arbitration, counter and response/counter arbitrations
• Scripted persuasive contentions presenting our clients theory of liability while… Show more
• Scripted persuasive contentions presenting our clients theory of liability while creating a theme for the case and clients request for damages

Calabasas, California, United States

• Handled and designed efficient workflows for coverage investigation of newly reported auto-insurance claims
• Interviewed insureds, recorded and documented statements, verified policies and coverages for insured person and/or property
• Evaluated coverage documentation, photographs, statements, police reports etc.
• Communicated effectively with policy holders, claimants, insurance carriers, and attorneys
• Protected interest of the company when dealing with… Show more
• Protected interest of the company when dealing with claimants

Thousand Oaks, California, United States

• Managed large clinical shipments from Amgen, external suppliers, and contract manufacturers to Latin American Logistic Service Providers (LSPs) in Asia and five other countries
• Interacted with LSPs and Importer of Records to ensure timely customs clearance and delivery
• Reviewed and coordinated approval of customs invoices, shipping documents and provided support for obtaining import licenses
• Resolved logistical conflicts, assessed issues and escalated risks impacting study… Show more
• Resolved logistical conflicts, assessed issues and escalated risks impacting study timelines and clinical supplies
• Acted as a liaison between distribution, LSPs and Clinical Planning

Westlake Village, California, United States

• Analyzed first reports of loss, underlying file material and determined liability
• Gathered information and evaluated property claims
• Investigated claims and facts of loss, conducted file audits, determined losses, reported findings, confirmed coverage, established damages and negotiated settlement of claims
• Interacted with policyholders, claimants, agents, witnesses, contractors, police and fire departments, state and county fraud, arson personnel, special investigators… Show more
• Interacted with policyholders, claimants, agents, witnesses, contractors, police and fire departments, state and county fraud, arson personnel, special investigators, attorneys and investigated and processed claims
• Communicated settlement computations and coverage positions

Westlake Village, California, United States

• Conducted interviews, determined pertinent claim information, completed field investigations and collected relevant evidence
• Developed connections with local fraud bureaus, district attorneys' offices and professional associations
• Coordinated claim and estimate re-inspections, maintained current regulations for deductibles and collections
• Reviewed and maintained accurate vehicle damage repair estimates for payment consideration
• Arranged automobile rental reservations and… Show more
• Arranged automobile rental reservations and corresponded with consumers via e-mail, phone and face to face meetings

Westlake Village, California, United States

• Reviewed collection files, reviewed police records, investigated files, collected evidence on suspicious claims
• Served as interpreter and translator, handled internal/external correspondence
• Subrogated against Uninsured Motorists and other Insurance Companies
• Managed accounts receivable/payable for auto related incidents

Westlake Village, California, United States

• Handled Uninsured Motorists claims subrogation
• Communicated effectively with customers and vendors
• Determined subrogation potential and managed start-to-end recovery process
• Negotiated and settled claims
• Referred claims to Collections Vendors and prepared claims for litigation when deemed appropriate

Westlake Village, California, United States

• Improved efficiency in delivery lead and processing time
• Designed dept. structures and standardized daily deliverables
• Sorted and delivered correspondence and maintained records
• Conducted periodic archive audits to ensure proper storage of confidential information

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Business Administration And Management, General