Loren Mccowan Email & Phone Number

Washington, DC

• Full-cycle recruiting: checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates.
• Successfully managed a requisition load of 30-40 positions.
• Recruited and hired candidates in state and out-of-state for contract, contract-to-hire, and permanent placements for all IT positions as well as corporate roles within the company.
• Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies.

Dallas-Fort Worth Metroplex

• Created job ads using Indeed, Linked In, ZipRecruiter, Handshake, Purple Briefcase, Newspaper, etc.
• Toured camp sites to better understand the needs for each area of the camp.
• Full-cycle recruiting: checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates.
• Thoroughly screened each candidate to make sure they were a great fit for the Girl Scout brand.

United States

• Build positive relationships with candidates throughout the recruitment process toensure a high-quality candidate experience.
• Identify and implement sourcing strategies that will drive talent to open positions andcreate a robust pipeline at all levels inclusive of diversity.
• Used job boards such as, LinkedIn, Indeed, social networking sites and referrals toidentify and engage potential candidates.
• Full-cycle recruiting: checking references, negotiating terms and rates for each project,coordinating the interview process, extending offers, and closing candidates.

United States

• Met and exceeded customer satisfaction on a regular basis.
• Conducted inbound/outbound calls in a fast-paced environment.
• Assisted patients with any questions regarding Aimovig.
• Set up shipments for the patient to receive medication.
• Verified the patient's insurance.

United States

• Supervised over 50 employees daily.
• Responsible for interviewing and hiring candidates.
• Assisted agents with questions and kept them up to date with process changes andcompany updates.
• Responsible for taking the more challenging calls and addressing any concerns of thecaller.
• Conducted performance reviews, including annual goal setting, development plans, andmid-year review.

United States

• Responded to telephone inquiries about the availability of products or status of orders.
• Took an average of 100 calls per day from clients regarding insurance policies,certificates, endorsements, and cancellations for clients and agents.
• Identified, analyzed, and resolved customer account issues/errors.
• Maintained client's records and made sure the client's information was up to date.

United States

• Answered customer questions regarding problems with their accounts.
• Received payments and posted paid amounts to the customer's account.
• Acted as the liaison between creditors and customer as well as managed overdueaccounts.
• Developed and maintained a working relationship with clients and internal supportteams

United States

*Sorted jewelry for requesting stores*Conducted daily inventory *Handled shipping and International shipping *Communicated with vendors regarding jewelry shipments *Received about 100 calls per day; provided excellent communication and customer service skills *Strong problem-solving skills through assisting guests with complaints and policy issues*Assisted.

United States

*Trained and managed team members *Created effective business strategies to raise customer service *Kept records of sales at the end of each shift*Set and managed productivity standards*Set goals to improved employee performance*Assisted customers with resolving any issues*Cashiered as needed as well as closed store as needed

United States

*Assisted customers with any help needed *Restocked store products*Inventory management*Cashiered when staff was short*Helped in other departments as needed

United States

*Managed daily operations*Scheduled appointment *Processed payment information *Verified insurance *Performed data entry