Loren K Willoughby Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

Outside Sales Representative for Lowe's stores nationally. Duties include increasing QuietRock sales in approximately 150 stocking stores, increase brand awareness, train Lowe's personnel, attend Pro Events, maintain inventory, monitor store performance, develop and update all data on Lowes.com relating to our products, and give AIA certified presentations to architectural firms to increase sound assembly and product awareness. I am also the Las Vegas Territory Sales Manager for PABCO® Gypsum as of June 2021. In this role, I provide local dealers and contractors with assistance when it comes to any drywall related questions, wall assemblies, and product updates.

Participated in 3-day sales training by surgeons on wound approximation and use of sutures in plastic, orthopedic, and OB/ GYN procedures. Gained clinical experience viewing Total Knee and Hip replacements in the O.R. Present on customer service processes and information during new hire sales trainings. Support outside sales by ensuring samples are in hand when needed, notifications of new orders are sent, and inside support for the customers is provided. Main contact for all Quill SRS order related questions such as part numbers, availability, and pricing. Charged with order placement of all Quill SRS orders received via fax, telephone, or e-mail.

Lead Project Coordinator on team of four charged with working closely alongside manager and supervisor, and overseeing specialty projects/ challenges through completion. Developed and maintained close relationships with Sales Force, Regional Directors, and Executive level management. Reorganized and implemented change of item numbers, descriptions, and kits within SAP. Ensured delivery, installation, and in-servicing of systems for full revenue recognition. Collaborate and aid IGS Product Manager frequently on future forecasting of systems. Promoted and abided by contractual and financial obligation processes with ENT Controller. Assisted finance and management with IGS processes Kaizen. Established relationships with Medtronic Navigation contacts regarding drop ship orders, carrier logistics, and closing outstanding Return Material Authorizations (RMAs). Received clinical training with Image Guided Surgery systems at Medtronic ENT's VIP Lab. Supported and worked closely with Intraoperative Navigation and Imaging Support Supervisor and IGS Training Education Specialists. Created and redesigned spreadsheets tracking Fusion sales to date, monthly revenues, and month-to-month IGS orders. Initiated change to online filing system which was launched in February 2009. Collected and presented necessary details and potential ideas for the online filing systemDesignated by management to lead special projects such as discontinuation of the Tympany Otogram line and the launch of Xoran xCat orders. Prepared full quote proposals as well as leasing, Safezone, and Rent-to-Own options. Communicated with legal department and Controller regarding changes to T&C.Inserted red line changes for legal review as necessary. Generated Sales and Support Program renewal contracts. Created more efficient and organized processes throughout the IGS department. Authorized and trained to enter credits and debits within SAP.

Answered between 50-80 of the incoming calls dailyProvided inside support for the sales force and Regional DirectorsCreated and entered credits and debits as neededGenerated basic quote proposals for the sales forceEntered and shipped orders from the Medtronic Order Entry ProgramMaintained customer repairs in Siebel Repair Online DatabaseTracked inbound and outbound House and Loaner orders

Made 60 - 120 outgoing calls dailyArranged meetings with prospective studentsMaintained current lead base of studentsCounseled and enrolled new/ prospective students

Lead Customer Service Representative on team of approximately 20 Maintained customer orders and relationshipsServed as "Interim Coordinator" (Team's Go-To Person)Authority to adjust/ maintain company's Controlled DistributionLead person in department to handle special projects as assigned by the Manager Main contact for largest customer's buying officeCertified buyer on E3 Trim system for a Nationwide customerAnswering phones, multi-tasking, follow-up and notating orders

Bachelors Of Science, Business Management

Bachelor Of Science - Bs, Business Management, 3.72