Lorenz Espero Email & Phone Number

Performs hardware and software maintenance support. Installation,Configuration, and repairing system/hardwareEnsuring proper resolution to client’s issues, maintains Service LevelAgreement in Resolving technical Issues.Provide preventive maintenance on the machine of clients covered by Service Contract.Responsible for running on-site and remote diagnostics 24/7.Responsible for mainaining Network infrastructure of our clientsHPE Server, Dell, ORACLEStorage & Backup Solutions (Veritas, Acronis, Data Protection), Network Security, NetworkCabling Management. PC, Laptop , CCTV andMicrosoft dynamics NAV 2013 and 2016, LS Retail, Office365, Windows Server, VMware Management Tools, UNIX, RHEL,Virtualization, Altiris.

* Handle AllValue Holdings Corp. Business unit within Taguig and Rizal Area* Responsible for Maintaining all IT System Both hardware and Software across assign store business unit* Diagnosing and Maintenance of hardware and software * experienced with Microsoft dynamics Nav 2013 and 2016* LS Retail for Point of Sales* Familiarity with Windows Server* Experienced with Database Management* Conduct and troubleshoot Network* File Server, Print Server and Active Directory* Experienced with CCTV and Biometric* Working with various field and department