Lorenza Walker Email & Phone Number

Stockholm, Sverige

- Sew and dye active wear for outdoor use in natural fibers like bamboo, ecovero and organic cotton to sell in my own webshop- Created, planned and executed finished design products from briefs & ideas for B2B, B2C and non profits- Projects involve creating public art, digital patterns for textiles, illustrations, book covers, graphic identities, logotypes, magazine layout, content creation, handlettered signs etc- Planning and organizing solo and group art shows in Europe and North America

- Executing multifunctional tasks to meet sales targets- Building customer relations, trough indiviual consulation, to further develop ourworld-class service and experience- Staying knowledgeable about our range of apparel and products, in order to guide customers to the best products for their needs- Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results- Accepting and processing orders, operate the POS register and resolve returns issues- Promoting special sales, offers and awareness of store loyalty program

Stockholm, Sweden

- Giving excellent customer service by e-mail and telephone inswedish, norwegian and english- Translating product- and content texts to norwegian and english- Handling orders, returns and other administrative tasks, whilecoordinating with the warehouse, buyers and shop

Stockholm, Sverige

- Efficiently delivering packages with high-tech electric cargobike to reach daily KPIs- Optimizing delivery experience with positive customer service and flexibility

Oslo, Norge

- Co-founded and managed a local bicycle club, to inspire and activate local bike-culture - Planned, coordinated, and hosted social group rides, small competitions, bike repairing workshops and long distance bike trips to different bike events in Europe

Oslo, Norge

- Planned, coordinated, coached, and managed one of the delivery teams- Built relations with, and picked up orders from our suppliers- Delivered orders to customer locations- Developed Customer Service and relations with a focus on meeting daily and monthly targets

Oslo, Norge

- Planned, coordinated, and managed cycling courses for women with minority backgrounds, where the goal was to create opportunities for women to learn how to biycle despite age or background- Budget- and organizational work

Stockholm, Sverige

- Executed multifunctional tasks to meet sales targets- Building customer relations to further develop our world-class service- Individual consulting for interior design

Arendal, Aust-Agder, Norge

- Adapted and implemented the brands creative visual merchandising strategy- Identified key messages and set a clear image of the end result- Created appealing and eye-catching visual displays that led and guided the customer through the entire store- Produced window displays, signs, interior displays, floor plans, and specialpromotions displays- Oversaw the production and briefed staff on arranging displays- Changed displays to promote new product launches and reflected festive or seasonal themes

Arendal, Aust-Agder, Norge

- Executed multifunctional tasks to meet sales targets- Building customer relations to further develop our world-class service- Individual consulting for apparel

- Streamlined and developed the packaging systems - Led and coached the warehouse team- Efficiently picked and packed orders