Michele Lorenz, Mba Email & Phone Number

Oakland, Ca, Us

United States

Managed full cycle and certified payroll, compliance, and reporting in accordance with Federal, State, and Local lawsHeaded on-boarding and personnel file managementLed the acquisition and integration of a payroll and HR support application facilitating management of payroll, certified payroll and personnel filesIntroduced a job costing process, enabling project managers to calculate the true cost and profitability of projectsCreated an account tracking tool for co-op membership contributions, allocations, and distributionsManaged process compliance for TSA Cargo Security training

United States

Managed all finance operations, including payroll, accounts payable, accounts receivable, billing, and collectionsImplemented, maintained, and reviewed payroll processing systems to ensure timely and accurate processing of payroll transactions for 100+ employeesPrepared and issued 400+ monthly invoices, managed aging, and worked with customers to resolve concernsDesigned tracking and measurement reports and dashboards to optimize daily functions Managed all certified payroll compliance and reporting in accordance with all Federal, State, and Local lawsManaged relationships with external payroll providers, customers and vendorsDeveloped an accounts receivable process, minimizing outstanding account balances by 75%

Oakland, Ca

Led staff of 15 at a boutique buy, sell, trade clothing storeGathered data and analyzed customer needs to identify and implement revenue opportunities

Conducted market research and developed recommendations for improving customer engagement

Led 2-year strategic planning. Developed annual goals, business plans, and marketing initiatives.Analyzed payment security systems. Designed contingency plan and record tracking systems.Led team of 140 and administered a $3.6 million budget.Implemented a life skill training program for professional and front-line staff, consistently achieving a 90% employee satisfaction rate.Chaired a cross functional committee that revised the organization’s mission, vision, and values statement. Established strategic direction.

Envisioned strategic roadmap. Managed $160K project from concept to launch. Resulted in an increase of space use by 175% and sales by 50% in year one. Conducted market research and developed user profiles. Benchmarked existing processes against industry standards. Adapted roadmap and successfully managed team morale when project funding was cut by 50%.Led system upgrade, defined roles, timelines, and necessary resources. Executed in partnership with IT team. Wrote user-friendly instructions for non-technical staff.

Directed efforts in financial, tax, and security audits. Used as an example for exemplary policies and procedures.Facilitated focus groups, conducted interviews, and designed and distributed surveys. Analyzed results and co-authored paper with findings.Oversaw $150,000 in inventory and $3M in sales.

Researched and secured an advanced point-of-sale system. Designed user-end infrastructure.Led team of 62 and administered a $1.5 million budget.Opened two convenience stores.

Master Of Business Administration (Mba)

Ba, Spanish, English