With my extensive experience in the hospitality sector, I bring a comprehensive skill set in managing restaurant operations and excelling in financial oversight. My career is marked by a successful history of developing and implementing marketing strategies that have significantly boosted business growth. I have a strong record in staff management, from recruitment to training, emphasizing rigorous evaluations and feedback mechanisms that have resulted in outstanding staff retention rates.Efficiently organizing staff schedules to meet business demands has been a crucial responsibility, ensuring top-tier service delivery. I've been instrumental in enhancing booking systems, streamlining guest allocation, and elevating guest service standards. My passion for wine, enriched by travels to renowned wine regions, informs my ability to offer guests unique dining experiences with expert wine recommendations.My career includes launching and scaling restaurant ventures across Europe and the Middle East, adapting to various market needs from luxury to casual dining contexts. I thrive in dynamic service settings, maintaining excellent operational and customer service standards. Organizing and supervising the day-to-day operations of the F&B outlet, I ensure all work is carried out efficiently, consistent with operating policies and procedures, delivering service excellence. I ensure the team maintains a consistent cleaning regime, record stock levels, comply with stock audit requirements, and uphold food hygiene standards. Monitoring the profitability of the outlet, I identify areas for continuous improvements, providing recommendations and implementing corrective measures. I develop and maintain positive working relationships with others, supporting the team to reach common goals and responding appropriately to concerns. Consistently monitoring the quality of food, beverages, and service offered to guests, I escalate any major problems to senior management to ensure high service quality. I ensure compliance with all relevant Health, Safety, and Environment management procedures, implementing approved departmental policies, processes, and procedures. I provide instructions and guidance to subordinates, ensuring adherence to policies and procedures, delivering quality service to guests, and maintaining standards of excellence.