Lorenzo Posthuma Email & Phone Number

Santa Barbara, Ca, Us

Santa Barbara, California, United States

• Serve as the lead resource of Wyatt software products to the Sales and Customer Support Teams• Execute IQOQ qualification for Wyatt Technology’s Security Pack (21 CFR 11 compliant) software• Serve as the lead resource for support and implementation of Wyatt’s Automation API to customers and prospects.• Create and update software qualification and validation procedures.• Develop comprehensive user guides for new software releases, optimizing user adoption and satisfaction.•… Show more • Serve as the lead resource of Wyatt software products to the Sales and Customer Support Teams• Execute IQOQ qualification for Wyatt Technology’s Security Pack (21 CFR 11 compliant) software• Serve as the lead resource for support and implementation of Wyatt’s Automation API to customers and prospects.• Create and update software qualification and validation procedures.• Develop comprehensive user guides for new software releases, optimizing user adoption and satisfaction.• Help prioritize software bugs and features for sprint/release planning.• Serve as an expert on Good Manufacturing Practices (GMP) requirements for Wyatt software.• Provide global training for Wyatt’s GMP software products and procedures.• Serve as the voice of the customer for product improvements and look for trends and innovations in software and their impact on Wyatt’s software solutions.• Perform onsite visits including installation, repair, preventative maintenance, and qualification (IQOQ) of Wyatt instruments and provide training onsite at customer facilities.• Assist with Light Scattering University (LSU) instruction during software and lab workshops.• Present new software releases at marketing launch events, effectively communicating product features, benefits, and competitive advantages to key stakeholders.•Collaborate with the Sales team on revitalizing Latin American sales. Show less

Santa Barbara, California, United States

Contribute to the customer service team as the first point of contact with customers and distributors; addressing their inquiries and troubleshooting Wyatt hardware and software in a friendly, professional manner. Create departmental documentation and technical documentation. Contribute to the RMA process and work with the Product Service team to provide customers with progress updates and estimates for instrument services. Assist the Sales team with Latin American leads.

Santa Barbara, California Area

Work alongside graduate students and post-doctoral researchers in synthesizing and measuring a series of compounds based on geometrically frustrated magnetic ions coordinated on a triangular lattice. These materials may realize exotic electronic states that may have potential for future technological innovations.• Developed solid-state synthesis for polycrystalline powders utilizing highly reactive alkali metals in specialized environments• Characterization of crystal structures… Show more Work alongside graduate students and post-doctoral researchers in synthesizing and measuring a series of compounds based on geometrically frustrated magnetic ions coordinated on a triangular lattice. These materials may realize exotic electronic states that may have potential for future technological innovations.• Developed solid-state synthesis for polycrystalline powders utilizing highly reactive alkali metals in specialized environments• Characterization of crystal structures with laboratory X-ray diffraction• Characterization of magnetic and thermal properties with a Quantum Design® SQUID MPMS and Dynacool PPMS• Assist in maintenance of glove box and furnaces• Attend and participate in weekly group meetings• Contributed to successful proposals to collect data at national neutron scattering facilities• Helped analyze neutron scattering data to understand magnetic structures and crystal and electric fields Show less