Lorenzo De Leon Email & Phone Number

Dallas, Tx

Dallas-Fort Worth Metroplex

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

Working only in the evenings, I served and prepared various drinks, alcoholic and non-alcoholic, for over 200 reservations, varying in party sizes - this involved managing multiple tasks at once and seeing what could be done simultaneously or consecutively so that I and the other staff could work efficiently without getting behind, and if necessary, not too caught up. Knowing some of the regular customers, I also would try to have conversations with them and make them feel welcome, while still… Show more Working only in the evenings, I served and prepared various drinks, alcoholic and non-alcoholic, for over 200 reservations, varying in party sizes - this involved managing multiple tasks at once and seeing what could be done simultaneously or consecutively so that I and the other staff could work efficiently without getting behind, and if necessary, not too caught up. Knowing some of the regular customers, I also would try to have conversations with them and make them feel welcome, while still doing my work and maintaining meaningful relationships with those customers. Show less

Dallas-Fort Worth Metroplex

Working at one of the busiest and more affluent malls in the Dallas-Fort Worth area, I interacted with a variety of different customers, with the goal being to ensure a good experience in the store, regardless of whether a purchase was made. Interactions with the customers generally involved a friendly conversation, getting to know them more and what they were looking for, as well as giving recommendations or updates on specific items they wanted, or ordering them if the item was not available… Show more Working at one of the busiest and more affluent malls in the Dallas-Fort Worth area, I interacted with a variety of different customers, with the goal being to ensure a good experience in the store, regardless of whether a purchase was made. Interactions with the customers generally involved a friendly conversation, getting to know them more and what they were looking for, as well as giving recommendations or updates on specific items they wanted, or ordering them if the item was not available in-store. Working in the back was also necessary, like with updating inventory or processing shipments - this gave me insight into the logistics of the company and helped me work with tasks that were more menial. When the storefront was not as busy, I changed some of the visuals in the store to allow for new promotions to be showcased, and allocated different items to different sections to help highlight what was new, as well as make the storefront intuitive for customers to browse freely and not be confused. Alongside my regular customer interactions, this helped me design and see what was important for customers to see, giving a more creative and visually appealing environment for them. Show less

Being a more sales-focused job, I made many calls - ones to those I knew, and other times, cold calls. Selling kitchenware involved knowing the product in-depth, their competitors, as well as learning how to respond to questions or interjections in a proper way, to help validate concerns and resolve them in any way possible. The goal was to ultimately give the customer what they needed, and enlighten them on what they could potentially need in the future, and performing these in-home… Show more Being a more sales-focused job, I made many calls - ones to those I knew, and other times, cold calls. Selling kitchenware involved knowing the product in-depth, their competitors, as well as learning how to respond to questions or interjections in a proper way, to help validate concerns and resolve them in any way possible. The goal was to ultimately give the customer what they needed, and enlighten them on what they could potentially need in the future, and performing these in-home demonstrations of the products helped hone conversational skills and helping expand my network, and truly see what the consumer wanted from a product, and how to help them fill a need that they may not have seen was necessary at the time. Show less

Dallas/Fort Worth Area