SERVICES MANAGEMENT- Management of the common areas in a condo type residential building (guestrooms, cinema, fitness, rooftop lounge, piano)- Management of the service offer and platform (guestroom bookings, bakery, dry cleaning, bike rental)- SPOC for the residents (general information, technical assistance)- Monthly reporting on services utilization and energy consumptionPROPERTY MANAGEMENT - Technical management for a portfolio of 300 residential units (3 locations)- Negotiation and follow-up of various maintenance contracts - Planning of renovation works and cleaning missions- Control and approval of invoices- Building visits for future tenants- Technical and general follow-up between the property owner, the residents and the technical partners- Follow-up on common charges and energy consumption- Budget forecasts

Management of short-term guest stays for a portfolio of 75 furnished flats located in Brussels, Liège and Antwerp

Management of the operations of a 1000 seats buffet restaurant with 3 dining rooms and a 40 servers, cooks and dishwashers team in a unionized environment

- Supervision and training of a 20 servers team in a unionized environment- Control of the food presentation, quality and consistency- Welcoming guests and recomending food and beverage- Health and Safety training and daily control- Smart Serve Ontario – Canadian certification for a responsible alcohol service

Assistant Manager – Opening of a 200 seats restaurant – 20 employees - HR management: conflict management, attendance and absence, payroll, working contracts and Social Security statements, labor regulations writing, regular correspondence with a social secretariat, specific job ads writing, blame letters - Daily accounting: collecting supplier’s delivery notes, invoices in & out, cash book maintenance, accounting entries control, daily reporting- Operations: banquets management, targeted mailings, guest relations, welcoming and attending guests

Manager on Duty at Disney's Newport Bay Club, a 1093 rooms Resort, Theme Park and Convention Hotel in Marne-la-Vallée (France): Involvment in coordination and planification of housekeeping and front office department teams, welcoming guests, guest relations, guest and goods safety management, quality & security audits

- management of the room service and minibars a.m. and p.m. shifts- involvement in restaurant kitchen, pastry and cold kitchen tasks

Involvement in the operational tasks of kitchen, service and stewarding