As Sales Manager at Flexauto, I lead a dynamic team divided into three specialized groups, each focusing on distinct sales channels: digital sales, broker and agency partnerships, and field sales. My primary responsibilities include structuring the team, optimizing internal processes, and driving consistent performance growth.Key Achievements:-Team Structuring: Reorganized the sales team into three focused groups, enhancing efficiency and alignment with company objectives.-Performance Enhancement: Successfully implemented strategies that have significantly increased sales performance across all channels, ensuring stable and sustainable growth.-Process Optimization: Developed and refined internal sales processes, resulting in improved lead management, better customer engagement, and higher conversion rates.-Cross-Channel Collaboration: Fostered a culture of collaboration between digital, indirect, and field sales teams, leading to a more cohesive approach to meeting and exceeding sales targets.In this role, I am committed to leveraging data-driven strategies, continuous training, and innovative sales techniques to maximize the team's potential and contribute to Flexauto's success.

Responsible for all the “no account customer” revenues coming from:- more than 3.000 shops, among Retail Direct (Flagship Stores, Receptions and Franchising) and Indirect channels (DHL ServicePoint)- Call Centre channel- Online channel- DHL Express mobile AppDirectly leading a team divided into:- Field side as Area Managers, Retail Account, Store Coordinators and Store Specialists- HQ side as Channel remuneration, Customers Experiences and Processes, Trade Marketing, and Business Management

Managing and developing monobrand and multibrand DHL shops in central and southern regions of Italy

Behind BESK there is a group of friends coming from different backgrounds and experiences. All of us with the purpose of doing something good for the society and BESK is our social impact project.BESK is an online marketplace for organic, local and social products that aims at changing the market one purchase at a time giving the opportunity to be present and advertised on the web to small organic and social firms.

Leading a team of sales accounts and responsible for over 100 retailers.Main tasks:-Formulating fruitful business development strategies to ensure long-term success-Setting standards, objectives and targets for different stores-Reaching the targets and goals set for the area-Monitoring team's performance and motivating them to reach targets

Leading a team of national accounts dealing with big Italian top ups distributors. Responsible for 10+ million budget dedicated to commisions and special initiatives.Main focus on:- sell in and sell out multibillion euro targets; - matching the firm's cash flow needs;- optimize the channels'​ mix to guarantee low selling fees through partners' negotiations and targeted sell out stimulation initiatives.

Managing outsourced sales operations, agencies relations and compensation schemes for southern Italy area. Coordinating a team of 4 outsourcer specialists operating in the region and 1 sales analyst.- Exceeded sales targets- Fostered entrepreneurial agencies' attitudes through a complete change in compensation schemes

In charge of managing, recruiting and coaching sales agents working in big malls and specialized chains in the center of Italy.- Met challenging sales targets- Doubled field coordinators increasing efficiency and presence on the ground

As part of the Vodafone young talents' pool I had 1 year crossfunctional experience structured this way:- 2 weeks training about the several functions of the company- 1 month in shop selling experience (consumer market)- 1 week in agency experience (business market)- 5 months assignment as Offer&Catalogue Analyst in the Business Transformation team- 5 months assignment as Outsourcer Specialist

Part of a dedicated team that aimed at the revision and redesign of commercial offer catalogue of Vodafone Italia, in order to enhance and semplify offers' configuration and selling on the market, increase efficiency and upgrade the billing/tariff platforms.

Marketing and sales strategies consultant.Main assignments were:- following the implementation of local marketing activities to support the launch of the New Toyota Yaris throughout the Toyota Dealers' network;- improving the Used Cars management in Toyota Dealers.

Responsible for ensuring the best customer experience through every step of sales and after sales processes.Main tasks:- KPI’s analysis of customer quality survey results;- updating statistical analysis and reports on customer quality surveys;- supporting and designing the implementation of “Nissan Sales and Service Way” projects (E.g Quality Bulletin);- supporting the quality websites maintenance (users accesses, reports, contents check).

Internship in marketing direction supporting product manager and product specialist of EV, 4x4 and Sports Cars for the following tasks:- product launch activities;- ensure common information and common reporting ‘language’ between Nissan and dealers;- product status reports such as volume BC, loyalty rate, purchase channel, customer order trends;- analyze market trends, customer profiles, customer needs and competitors’ activities;- monitor product mix and sales–diversity.

Graduation mark 110/110 with honorsThesis: "Employer branding and the Nissan Italia case"

Responsible for moderation for both Italian and UK websites, making sure quality and content meet Vivastreet standards. Coordinating a team of 5 moderators, pursuing goals set up by country manager and helping him in marketing strategies, SEO improvements and business reports.Contributing to improvement of the website by reporting back on usability and general performance issues.

Scounting for new customers, managing already acquired and promoting Youth Net services