Chief Client (Aka Signatory) Relations Officer | Director, Client Relations
London, Gb
As part of a 7-member Executive Team and reporting to the CEO, I led the servicing and growth of our global institutional-investor clients, ensuring that all PRI tools and solutions reached to market. By introducing a tiered, asset owner (AO) focused model I successfully contributed to mainstreaming sustainable investing with over 700 asset owners driving over US$120 trillion of AUM towards the integration of ESG (environment, social, and governance) into investment practices in over 95 markets. Under my watch:• our investor base went from 1,5k signatories to over 5k, more than doubling the global assets under management committed to sustainable investing;• fee revenue grew from £7 mil to £20+ mil;• team size grew in number (from 15 to 50);• established our global presence in 15 new cities;• signatories reported satisfaction rates of over 90%.I also effectively presented sustainable investing at public events, workshops, training, and academic courses, further facilitating the system transformation.