Lorenzo Talamucci Email & Phone Number

Rome, Latium, Italy

Florence Consulting Group is a leading consultancy company specializing in digital transformation and IT solutions. Headquarter in Florence and offices in Milan, Cosenza, and Rome.Key service areas:1- Digital Transformation: System Integration and Composable Enterprise2- Cyber Security3- Content Digitalization: Digital Process Automation4- Infrastructure & DevOpsMain duties:- Managing customer portfolio- Building relationships- Building trust and advocating for clients- Data collection - Sales- Negotiation- Financial reporting and analysis- Resolving client issues- Customer focus- Salesforce channel manager

Rome Area, Italy

Main duties- Collaboration with staff members to generate sales among accounts- Operating as the point of contact for assigned customers- Manteining long-term relationships with accounts- Making sure, or working for, clients receive requested services - Communicating client needs and demands to employer company- Forecasts and tracks client account metrics- Identifing opportunities to grow business with existing clients- Coordinating with staff members working on the same account to ensure consistent service- Collaboration with staff team to reach prospective clients- Service multiple clients concurrently, often meeting deadlines- Keep records of client transactions on Salesforce platform

Bergamo, Italia

Rome, Latium, Italy

IT training programs manager.Responsible for:- program recruiting- planning- program contents- placement

Rome Area, Italy

Dublin, Ireland

Supporting management team in solving daily tasks and problems.. Responsible for the achievement of quality goals and performance. Review and approval of credit documents. Technical support and claims management for customers. Responsible for team training and supervision integration of newemployees. Internal auditor

Dublin, County Dublin, Ireland

- Work as part of a multi disciplinary team, ensuring that all orders from the customers / sales force / brokerage / credit control received via email, telephone, fax, post, EDI are processed in the system accurately and promptly upon receipt;- Ensure that all customer Billing queries are resolved satisfactorily;- Issue Billing Documents to customers for tracked consignments upon receipt of customer information;- Production of Manual Invoices and Credit notes, recalculation of charges;- Daily Open Order follow up and statistics, i.e. adjustments for invoices, productivity, quality, reporting errors to District;- Preparation and application of Macro processes, i.e. Strategic Accounts, duplicate invoices, Direct Debit re-instatement, Adjustments of invoices, re-assignment of invoices and accounts;- Auditing all the documents

Bachelor, Political Science

Diploma, Scientific Fields